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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $96,600.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
upward mobility
competitive compensation
Sign-On Bonus
Stock options
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
AD&D insurance
Disability insurance
mental health benefits
Pet insurance
Commuter Benefits
Flexible Spending Account (FSA)
Health Savings Account (HSA)
401(k) Plan
ImmediatePay access
Paid Time Off
Travel perk
Job Description
Landing is a pioneering company that has established the largest flexible living network in the United States since 2019. Operating in over 35 markets, Landing offers thousands of apartment options without the traditional hassle of deposits, providing a seamless and flexible living experience. As a rapidly growing company, Landing operates in dynamic real-world conditions where priorities can shift quickly and no two days are the same. This innovative approach to flexible living caters to modern lifestyles by combining convenience, affordability, and quality housing options across multiple cities, making it a leader in the flexible housing market.
Landing's commitment ... Show More
Landing's commitment ... Show More
Job Requirements
- Background in hotel operations, short-term rental management, or high-volume hospitality
- Experience managing a market or property operationally with autonomy
- Excellent organizational skills with attention to detail
- Ability to prioritize multiple urgent tasks under pressure
- Flexibility to work evenings, weekends, and holidays as needed
- Strong communication and problem-solving skills
Job Qualifications
- Experience in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality
- Proven ability to run a market, property, or operation with real autonomy
- Strong organizational and follow-through skills
- Ability to triage and prioritize urgent matters effectively
- Comfortable working in ambiguous, fast-paced growth-stage company environments
Job Duties
- Manage reservations across direct and OTA channels including Landing, Airbnb, and Booking.com
- Oversee member experience from booking through checkout, handling tickets, inquiries, and escalations
- Build and maintain relationships with property and housekeeping partners
- Monitor and report on market KPIs such as NPS, CSAT, cleaning quality, and growth
- Coordinate reservation logistics and maintenance escalation with property management teams
- Lead onboarding, installation, and launching of new properties within the market segment
- Resolve member issues across multiple communication channels quickly and effectively
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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