Hospitality Manager-1

Topgolf Entertainment Group is a distinguished leader in the sports and entertainment industry, known for creating dynamic social experiences that combine technology, hospitality, and interactive gameplay. With locations around the world, Topgolf offers a unique blend of a high-energy environment coupled with a strong community spirit. The company is deeply committed to diversity, equity, and inclusion, fostering an environment where all guests and associates can thrive. Topgolf is recognized for its dedication to creating memorable moments through exceptional service and cutting-edge entertainment facilities.

Located in Monona, Wisconsin, this venue is part of the renowned Topgolf brand, catering to a wide variety of guests including families, friends, corporate groups, and golf enthusiasts. The venue operations team plays a crucial role in maintaining the high standards of service and hospitality that are synonymous with the brand. This employment opportunity is ideal for individuals seeking a full-time role with competitive benefits and a vibrant work culture.

The Assistant Manager role at Topgolf is an essential position focused on ensuring seamless venue operations and exceptional guest experiences. This role requires a leader who can supervise and motivate the team to deliver best-in-class service consistently. The Assistant Manager will be responsible for coaching staff, driving associate engagement, and upholding rigorous operating procedures and safety standards, with a particular emphasis on guest satisfaction. This position demands a strong business acumen to focus on key metrics that drive performance, profit, and revenue maximization.

A successful candidate will be adept at delegating tasks, managing guest areas to ensure efficient operation, and embodying Topgolf's core values of Fun, One Team, Excellence, Edgy Spirit, and Caring. The Assistant Manager also plays a pivotal role in maintaining a safe, welcoming environment for both associates and guests, demonstrating a commitment to operational excellence in every aspect of the venue's functioning. Other responsibilities include performing operational duties as assigned by management and adapting to the fast-paced and dynamic nature of the entertainment hospitality industry.

Topgolf offers a comprehensive benefits package designed to support the wellbeing and professional growth of its associates. Among these benefits are free play privileges, discounted food options, health, dental, and vision insurance, a 401(k) plan with company match, and access to mental well-being platforms. This supportive package underscores Topgolf's investment in fostering a positive and rewarding workplace. Given their commitment to equal opportunity, Topgolf encourages individuals from diverse backgrounds to apply, making this not only a job opportunity but a chance to join a passionate and inclusive team dedicated to creating outstanding moments for every guest.