Hospitality Leader - Hotel General Manager - New Bedford Harbor Hotel at Lafrance Hospitality Providence, RI
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $67,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
vacation
Sick
Medical
Dental
Holidays
401K Matching
DailyPay
bonus program
Tuition Reimbursement
Annual review
Hotel Room Discount
company events
mentorship opportunities
growth opportunities
Job Description
Lafrance Hospitality is a distinguished hospitality company with over 75 years of industry experience, known for its commitment to growth, creativity, and delivering exceptional service. The company operates a variety of hospitality properties, including boutique hotels, and prides itself on empowering its management teams to thrive while creating memorable guest experiences. Lafrance Hospitality stands out in the hospitality market by fostering a culture of innovation and excellence, supporting employee development, and maintaining a strong focus on customer satisfaction. Their well-established reputation is built on a foundation of quality service and operational expertise in the hotel industry, making them a sought-after employer for professionals passionate about hospitality.
The New Bedford Harbor Hotel, located in the historic downtown of New Bedford, MA, is one of Lafrance Hospitality's unique boutique properties. This hotel combines charm, local culture, and personalized service to offer guests an unforgettable stay. The establishment values a leadership style that nurtures team collaboration and drives business success through strategic decision-making and operational excellence. As a Full-time position offering a competitive salary ranging from $60,000 to $67,000 per year, the General Manager role at the New Bedford Harbor Hotel is a key leadership opportunity.
As the General Manager, you will be responsible for guiding the overall vision of the hotel and ensuring that every aspect of the guest experience reflects the highest standards of quality and hospitality. You will lead and inspire a dedicated team, fostering a culture of excellence and high employee retention. Responsibilities include driving revenue growth, managing budgets with a strong focus on profit and loss, and maintaining operational oversight across all hotel departments such as sales, front office, housekeeping, and maintenance. This leadership position demands innovative thinking, a strong grasp of financial planning, and the ability to implement effective marketing strategies in a boutique hotel setting.
This role requires a proven background in hotel or boutique hotel management, excellent interpersonal and communication skills, and a passion for hospitality. Your leadership will be instrumental in positioning the hotel as a market leader while promoting a workplace culture that values teamwork, efficiency, and guest satisfaction. This position provides opportunities for professional growth, mentorship, and involvement in company-wide initiatives and events. Candidates who thrive in dynamic environments and enjoy engaging in strategic planning and hands-on management will find this role rewarding and fulfilling.
The New Bedford Harbor Hotel, located in the historic downtown of New Bedford, MA, is one of Lafrance Hospitality's unique boutique properties. This hotel combines charm, local culture, and personalized service to offer guests an unforgettable stay. The establishment values a leadership style that nurtures team collaboration and drives business success through strategic decision-making and operational excellence. As a Full-time position offering a competitive salary ranging from $60,000 to $67,000 per year, the General Manager role at the New Bedford Harbor Hotel is a key leadership opportunity.
As the General Manager, you will be responsible for guiding the overall vision of the hotel and ensuring that every aspect of the guest experience reflects the highest standards of quality and hospitality. You will lead and inspire a dedicated team, fostering a culture of excellence and high employee retention. Responsibilities include driving revenue growth, managing budgets with a strong focus on profit and loss, and maintaining operational oversight across all hotel departments such as sales, front office, housekeeping, and maintenance. This leadership position demands innovative thinking, a strong grasp of financial planning, and the ability to implement effective marketing strategies in a boutique hotel setting.
This role requires a proven background in hotel or boutique hotel management, excellent interpersonal and communication skills, and a passion for hospitality. Your leadership will be instrumental in positioning the hotel as a market leader while promoting a workplace culture that values teamwork, efficiency, and guest satisfaction. This position provides opportunities for professional growth, mentorship, and involvement in company-wide initiatives and events. Candidates who thrive in dynamic environments and enjoy engaging in strategic planning and hands-on management will find this role rewarding and fulfilling.
Job Requirements
- Prior general management experience in a focused, full-service, or boutique hotel environment
- Ability to hire, train, and motivate a team to achieve exceptional guest service and employee retention
- Some food and beverage background is preferred but not required
- Experience in developing and executing strategic marketing plans
- Strong sales leadership skills and ability to actively participate in sales efforts
- Proven ability to create and execute the hotel’s annual operating budget
- Command of P&L management, forecasting, and STR analysis
- Knowledge and experience in managing all disciplines of the hotel including sales, front office, housekeeping, and maintenance
- Excellent communication and interpersonal skills
- Passion for hospitality and delivering exceptional guest service
Job Qualifications
- Prior general management experience in a focused, full-service, or boutique hotel environment
- Proven track record in hiring, training, and motivating teams to achieve exceptional guest service
- Strong skills in budget management and financial forecasting
- Excellent communication and interpersonal skills
- Strong sales leadership skills and ability to actively participate in sales efforts
- Knowledge of hospitality operations including sales, front office, housekeeping, and maintenance
- Passion for hospitality and enhancing guest experiences
Job Duties
- Lead with purpose by implementing innovative strategies that enhance the property’s vision and market position
- Drive performance by prioritizing revenue growth and financial success while ensuring an exceptional guest experience
- Build a winning team by recruiting, training, and inspiring a dedicated team committed to excellence and high employee retention
- Manage budgets by creating and executing the hotel’s annual operating budget while excelling in P&L management, forecasting, and STR analysis
- Oversee all hotel disciplines including sales, front office, housekeeping, and maintenance
- Participate actively in strategic marketing and sales efforts
- Ensure compliance with hospitality standards and maintain high customer service quality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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