Hospitality Industry - Initiative Lead- Senior Project Manager

Capgemini is a global leader in consulting, technology services, and digital transformation. Founded more than 55 years ago, Capgemini has grown into a responsible, diverse organization with over 340,000 team members spread across more than 50 countries. The company is committed to empowering its employees to shape their careers and supports them through a collaborative global community. Capgemini focuses on unlocking the value of technology for its clients while promoting sustainability and inclusivity across industries. Renowned for delivering innovative end-to-end solutions, Capgemini leverages expertise in AI, generative AI, cloud, and data combined with deep industry knowledge and a strong partner ecosystem. As a trusted business and technology transformation partner, Capgemini helps organizations accelerate their transition to a digital and sustainable future that creates tangible impact for enterprises and society as a whole.

This job opening is for a Senior Project Manager, known as the Initiative Lead, who will be based onsite in Miami, FL. The preferred candidates will be local to Miami or open to relocation. This role operates within the hospitality and travel sectors, covering hotels, cruises, loyalty programs, booking platforms, and food service operations. The primary objective is to drive the successful execution of complex, high-impact initiatives. The Initiative Lead is responsible for coordinating cross-functional teams to meet ambitious goals related to digital commerce transformation, guest experience enhancement, and modernization of property and onboard technologies.

The Managing Project Manager will oversee projects that unify digital and physical guest interactions, including booking engines, mobile applications, loyalty platforms, property and shipboard systems, and partner channels. This ensures the creation of seamless, revenue-generating guest journeys aligned with business strategies. The role demands thorough project governance, including management of timelines, budgets, risks, stakeholder communications, and reporting to executives. Candidates will handle the full lifecycle of strategic initiatives—initiating, planning, executing, controlling, and closing projects—ensuring alignment to enterprise strategy and portfolio priorities.

This position requires advanced skills in leadership, communication, risk mitigation, financial analysis, and change management. The successful candidate will lead teams across IT, Operations, Finance, Marketing, and other business units to deliver scalable solutions that meet defined KPIs and ROI targets. Additionally, the role includes process improvement responsibilities and contribution to best practices for project delivery. Compensation for this role ranges between $98,497 and $281,842 depending on location, experience, and other factors. Capgemini offers a comprehensive benefits package including paid time off, medical, dental, vision coverage, retirement savings plans, life and disability insurance, and employee assistance programs. This role is both challenging and rewarding, providing an opportunity to make significant contributions in digital transformation within the hospitality and travel industries while working for a globally respected employer.