Hospitality Host / Drive-Thru

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Flexible
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Benefits

Tip pool
Health Insurance
Health savings account
Dental Insurance
Vision Insurance
Competitive starting pay
flexible scheduling
employee discount
Referral Bonus Program
401(k) savings plan
Vacation pay
Life insurance
Disability insurance
AD&D insurance

Job Description

Debo's Diners, operating under the franchise name Steak 'n Shake, is a celebrated franchisee renowned for its commitment to quality and community. Owned and managed by the Richman family since 1995, Debo's Diners proudly operates four Steak 'n Shake locations in the Chattanooga and North Georgia regions. The company is deeply rooted in fostering an environment where employees can thrive, with a strong emphasis on internal promotion. They maintain a policy of promoting from within and only hiring externally when necessary, creating ample advancement opportunities for team members. This approach not only ensures a motivated and knowledgeable workforce but also contributes to the high standards of service and guest satisfaction that Debo's Diners consistently delivers.

Debo's Diners embraces the philosophy that a for-profit business can also be a for-people enterprise. Their commitment to their employees is reflected in their competitive pay, comprehensive benefits, and notably low employee turnover rates. These factors combine to create a workplace that attracts dedicated and passionate staff, which in turn helps Debo's Diners operate some of the busiest Steak 'n Shake restaurants globally. The company's overarching mission is to enhance the lives of their guests, team members, and the broader communities they serve, exemplified through their dedication to quality service, supportive work culture, and community engagement.

The Cashier role at Debo's Diners / Steak 'n Shake is a pivotal position within this classic American brand. Cashiers act as the friendly and welcoming face of the restaurant, directly engaging with guests to ensure an exceptional dining experience. This role involves greeting customers, accurately handling orders, processing payments, and delivering excellent customer service with a warm smile. Because the cashier is the first and last point of contact for guests, their performance significantly impacts customer satisfaction and loyalty.

This position offers flexible scheduling options, accommodating both full-time and part-time availability which is ideal for individuals seeking a stable job or a supplementary income. The company offers a competitive starting pay, complemented by an average additional earning of $1.00 per hour through tip pooling. Debo's Diners provides a rapid hiring process, allowing new employees to quickly integrate and begin their career journey within the organization.

Employees in this role benefit from an extensive range of perks, including health insurance encompassing notable hospital systems like Erlanger, Parkridge, and Memorial; health savings accounts; dental and vision insurance; and a 401(k) savings plan with a 6% company match. The employee discount of 50% ensures affordability of meals while the referral bonus program rewarding $100 for each successful hire incentivizes team-building. Additional benefits such as vacation pay and life, disability, and AD&D insurance further underline the company's commitment to employee welfare.

By joining Debo's Diners / Steak 'n Shake as a cashier, candidates become part of a respected brand with a rich legacy, exceptional workplace culture, and a clear pathway for personal and professional growth. Whether seeking a career or a fulfilling part-time job, this opportunity provides a supportive, well-compensated environment perfect for those who enjoy serving others and being part of a team that values its people at every level.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in cashier or customer service roles preferred
  • Ability to operate cash register and handle payments accurately
  • Good communication skills
  • Capability to work flexible schedule including weekends
  • Reliable and punctual
  • Ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Previous cashier or customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to handle transactions with accuracy and honesty
  • Basic math skills
  • Friendly and approachable demeanor
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Greet guests warmly and provide excellent customer service
  • Take and process customer orders accurately
  • Handle cash and electronic payments securely
  • Maintain cleanliness and organization of the cashier station
  • Collaborate with team members to ensure smooth restaurant operations
  • Respond to customer inquiries and resolve minor complaints
  • Assist in restocking supplies and organizing front-of-house area

Job Criteria

Experience

No experience required


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