
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $18.25
Work Schedule
Flexible
Benefits
employee discount
flexible schedule
Employee assistance program
Paid training
Job Description
Steak 'n Shake is a renowned American restaurant chain, best known for its premium burgers and classic milkshakes. With a long-standing tradition of providing high-quality food and exceptional customer service, Steak 'n Shake has established itself as a leader in the casual dining industry. As a company, Steak 'n Shake is dedicated to creating an inviting and enjoyable dining experience that keeps customers coming back. They are focused on maintaining a fast-paced, effective, and friendly atmosphere where both guests and employees feel valued and respected.
The Hospitality Host role at Steak 'n Shake plays a vital part in the customer dining experience. This position requires a highly personable and enthusiastic individual who can warmly greet guests upon arrival and engage them in positive, professional conversation. The Hospitality Host ensures that every guest feels welcomed and appreciated, helping to sustain the restaurant's pleasant ambience and uphold the brand’s reputation. Serving as the first point of contact, the Hospitality Host embodies the company’s core values, including demonstrating the Golden Rule, possessing a competitive spirit, and having a genuine desire to improve the lives of others. Furthermore, this role supports internal culture by fostering an environment of trust, loyalty, and mutual respect between employees and customers. With a commitment to making each guest’s visit memorable, the Hospitality Host also contributes towards Steak 'n Shake’s goal of leading and dominating the premium burger segment in the restaurant industry. This full-time or part-time role is designed to offer flexible scheduling and comprehensive paid training, along with benefits such as employee discounts and access to assistance programs. Overall, working as a Hospitality Host at Steak 'n Shake presents an excellent opportunity for individuals seeking to advance their career in the hospitality sector while being part of a supportive and growth-oriented company.
The Hospitality Host role at Steak 'n Shake plays a vital part in the customer dining experience. This position requires a highly personable and enthusiastic individual who can warmly greet guests upon arrival and engage them in positive, professional conversation. The Hospitality Host ensures that every guest feels welcomed and appreciated, helping to sustain the restaurant's pleasant ambience and uphold the brand’s reputation. Serving as the first point of contact, the Hospitality Host embodies the company’s core values, including demonstrating the Golden Rule, possessing a competitive spirit, and having a genuine desire to improve the lives of others. Furthermore, this role supports internal culture by fostering an environment of trust, loyalty, and mutual respect between employees and customers. With a commitment to making each guest’s visit memorable, the Hospitality Host also contributes towards Steak 'n Shake’s goal of leading and dominating the premium burger segment in the restaurant industry. This full-time or part-time role is designed to offer flexible scheduling and comprehensive paid training, along with benefits such as employee discounts and access to assistance programs. Overall, working as a Hospitality Host at Steak 'n Shake presents an excellent opportunity for individuals seeking to advance their career in the hospitality sector while being part of a supportive and growth-oriented company.
Job Requirements
- High school diploma or equivalent
- Ability to greet and engage with guests professionally
- Strong communication skills
- Outgoing and enthusiastic personality
- Capability to work in a fast-paced restaurant environment
- Flexibility to work various shifts including weekends and holidays
- Commitment to demonstrating high character and competence
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to engage guests positively and professionally
- Strong work ethic and competitive spirit
- Ability to work in a fast-paced environment
- Willingness to learn and improve continuously
Job Duties
- Greet guests upon entering the restaurant
- Engage guests in positive and professional conversation
- Create a welcoming atmosphere with enthusiastic hospitality
- Support the restaurant's ambience to enhance guest experience
- Represent the Steak 'n Shake brand with professionalism
- Demonstrate high character and competence in all interactions
- Assist in maintaining fast and effective service pace
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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