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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Opportunity for professional growth and internal advancement within the company
Enjoy working in an exciting, high-energy, game time culture
flexible scheduling options
Employee discount on meals
Access to medical, dental, and vision coverage (subject to eligibility requirements)
Job Description
Buffalo Wild Wings is a renowned sports bar and restaurant chain dedicated to providing an exhilarating and memorable experience to sports fans and casual diners alike. Known for its vibrant atmosphere, delicious wings, and wide selection of beverages, Buffalo Wild Wings offers an environment that is both exciting and welcoming. The brand prides itself on being more than just a place to eat; it is a hub for sports enthusiasts to gather, celebrate, and enjoy great food and entertainment. With numerous locations across the country, the company continues to expand and evolve, maintaining a commitment to quality service and community involvement. As a growth-oriented company, Buffalo Wild Wings invests in its team members, fostering a culture of opportunity, enthusiasm, and teamwork.
The Hospitality Host role at Buffalo Wild Wings is an essential part of creating the dynamic and energetic experience the brand is known for. This position serves as the initial point of contact for guests, setting the tone for their visit to the restaurant. As a Hospitality Host, you will be responsible for managing guest flow, orchestrating seating arrangements, and ensuring that every customer feels welcomed and valued from the moment they step through the door. This role is perfect for individuals who thrive in fast-paced environments and enjoy engaging socially with guests to create memorable and legendary experiences. Being a Hospitality Host at Buffalo Wild Wings is not only about greeting guests but also about being an ambassador of the company’s values: Sportsmanship, Hustle, Spontaneity, Community, and Fun.
This position offers an excellent opportunity for individuals starting their careers or those looking to grow within a vibrant and expanding company. Buffalo Wild Wings provides a supportive team atmosphere and significant opportunities for professional advancement. Whether you envision a long-term career with the company or aim to polish your customer service skills for future endeavors, this role offers a pathway to develop a wide range of skills including time management, organization, and guest relations. The company also offers flexible scheduling to accommodate various needs and an employee discount to enjoy the menu first hand. Join the next great chapter in Buffalo Wild Wings' story as a Hospitality Host and share in the excitement and community that only Buffalo Wild Wings can provide.
The Hospitality Host role at Buffalo Wild Wings is an essential part of creating the dynamic and energetic experience the brand is known for. This position serves as the initial point of contact for guests, setting the tone for their visit to the restaurant. As a Hospitality Host, you will be responsible for managing guest flow, orchestrating seating arrangements, and ensuring that every customer feels welcomed and valued from the moment they step through the door. This role is perfect for individuals who thrive in fast-paced environments and enjoy engaging socially with guests to create memorable and legendary experiences. Being a Hospitality Host at Buffalo Wild Wings is not only about greeting guests but also about being an ambassador of the company’s values: Sportsmanship, Hustle, Spontaneity, Community, and Fun.
This position offers an excellent opportunity for individuals starting their careers or those looking to grow within a vibrant and expanding company. Buffalo Wild Wings provides a supportive team atmosphere and significant opportunities for professional advancement. Whether you envision a long-term career with the company or aim to polish your customer service skills for future endeavors, this role offers a pathway to develop a wide range of skills including time management, organization, and guest relations. The company also offers flexible scheduling to accommodate various needs and an employee discount to enjoy the menu first hand. Join the next great chapter in Buffalo Wild Wings' story as a Hospitality Host and share in the excitement and community that only Buffalo Wild Wings can provide.
Job Requirements
- Minimum age of 16 years (or as required by local laws)
- Previous experience in a customer service or restaurant environment
- Certification in state, county, or local food and alcohol handling, as applicable
- Excellent organizational skills and attention to detail
- Ability to manage time effectively in a fast-paced environment
- Strong interpersonal and communication skills
- Must embody the company core values
Job Qualifications
- Minimum age of 16 years (or as required by local laws)
- Previous experience in a customer service or restaurant environment is a plus
- Certification in state, county, or local food and alcohol handling, as applicable
- Possesses a competitive spirit and embodies our core values: Sportsmanship, Hustle, Spontaneity, Community, and Fun
- Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
- Ability to handle time management effectively in a fast-paced setting
- A passion for creating outstanding social experiences for guests
Job Duties
- Serve as the primary point of contact and welcoming face for all incoming guests as a Hospitality Host
- Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
- Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
- Work effectively with the service team to ensure guests are seated in appropriate sections
- Maintain a high standard of superior customer service throughout the guest arrival and seating process
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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