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Hospitality Extended-Stay Regional Manager

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401k plan
Travel reimbursement
Professional Development
Performance bonus

Job Description

The hiring company is a prominent hospitality management organization specializing in extended-stay hotel properties. Focused on operational excellence and guest satisfaction, this company has a robust portfolio of extended-stay hotels designed to meet the needs of travelers seeking longer stays with enhanced comfort and consistency. Known for upholding high brand standards and delivering exceptional guest experiences, the company is committed to the professional development of its teams and the strategic growth of its property portfolio. The company embraces core values such as ethical behavior, lifelong relationship building, innovative problem solving, and fostering a fun, high-performance work culture.

The Extended-Stay Regional Manager is a critical leadership role within the organization, responsible for maximizing the performance and operational success of all extended-stay hotel properties within a designated region. This role oversees every aspect of operations from pre-opening activities for new properties to ongoing management support for existing hotels. The manager works in partnership with construction, design, asset managers, and property leadership teams to ensure seamless transitions from development through to full operational stability.

Central to this position is the accountability for financial performance, including budgeting, forecasting, and ongoing KPI management, targeting occupancy, average daily rate, revenue, labor costs, and flow-through efficiency. The manager employs financial acumen to implement cost control initiatives and revenue management strategies that enhance profitability across all properties.

Operational oversight includes ensuring consistency in guest services, housekeeping, maintenance, and administrative functions while enforcing compliance with brand, legal, and safety standards. The role demands proactive leadership to maintain the brand’s high standards and deliver superior guest satisfaction ratings consistently. Additionally, the Extended-Stay Regional Manager serves as a taskforce leader, providing hands-on support during openings, transitions, or when properties face operational challenges, staffing shortages, or performance crises.

This position also has significant responsibilities in team leadership, recruitment, training and development, mentoring property managers to build robust leadership pipelines, and fostering engaged, accountable teams. The manager develops and implements training programs, standard operating procedures, and best practices that promote operational consistency and excellence. Regular site visits and audits are conducted to monitor adherence to brand standards and operational quality.

Supervisory responsibilities include interviewing, hiring, training, performance appraisal, and managing disciplinary actions for direct reports within the properties under their jurisdiction. This leadership role requires frequent travel to support and inspect operational effectiveness across multiple extended-stay hotel locations.

This is a full-time role anticipated to begin in fall 2026. Candidates with at least five years of regional or multi-property extended-stay management experience, strong financial management skills, a detailed understanding of extended-stay operations, and superior leadership capabilities are preferred. A bachelor’s degree is advantageous but equivalent experience is also considered. The company prides itself on a culture of ethical conduct, relationship building, creative problem solving, and celebrating success while maintaining work-life balance. This role is pivotal in driving the company’s continued growth and ensuring guests receive unparalleled service throughout their stay.

Job Requirements

  • 5 plus years proven experience in hotel extended-stay management at the regional or multi-property level
  • strong financial acumen with experience in budgeting forecasting and P&L oversight
  • strong understanding of extended-stay guest needs and operational models
  • demonstrated success in opening new properties and leading pre-opening processes is preferred but not required
  • strong interpersonal leadership communication and training skills
  • high attention to detail
  • guest focused and service oriented
  • ability to travel frequently to support portfolio properties

Job Qualifications

  • Bachelor’s degree preferred in related field
  • 5 plus years of equivalent experience in hotel extended-stay management at the regional or multi-property level
  • strong financial acumen with experience in budgeting forecasting and P&L oversight
  • strong understanding of extended-stay guest needs and operational models
  • demonstrated success in opening new properties and leading pre-opening processes is preferred but not required
  • strong interpersonal leadership communication and training skills
  • high attention to detail
  • guest focused and service oriented

Job Duties

  • Lead all pre-opening activities including staff onboarding asset preparedness system setup compliance checks and operational readiness
  • develop and implement property-specific launch plans to ensure smooth openings
  • partner with construction design and ownership to transition properties seamlessly from development and construction to operations
  • partner with asset management property leadership and above property leaders to develop budgets forecasts and track analyze benchmark and monitor key performance indicators including occupancy ADR revenue labor flow-through and other metrics
  • analyze performance data and implement corrective actions when KPIs are not met
  • drive profitability through cost control efficient labor management and vendor negotiations
  • drive revenue through consistent and effective revenue management strategies
  • provide leadership and direct oversight of extended-stay properties to ensure consistency in guest service housekeeping maintenance and administrative operations
  • monitor compliance with brand legal and safety standards
  • ensure consistent execution of operational leadership brand standards and guest experience expectations across all venues
  • serve as a taskforce leader for openings transitions underperforming operations and as properties experience staffing gaps performance challenges or operational crises
  • provide hands-on support for opening stabilization ongoing operations and when required restoring performance to expected standards
  • ensure a consistent high-quality guest experience across the portfolio
  • monitor and maintain high guest satisfaction across all properties
  • address and or resolve guest feedback complaints and comments promptly and professionally
  • recruit and hire property-level leadership team members and assist leadership team with hiring line-level staff
  • train property-level leaders and staff in extended-stay operations guest relations systems and brand standards
  • develop training materials programs and SOPs to ensure consistency in service product knowledge and operational standards
  • mentor managers to build strong leadership pipelines accountability team engagement and reduce turnover
  • foster a positive and performance-driven culture
  • conduct regular team meetings performance evaluations and training initiatives
  • conduct regular site visits and audits to verify and monitor operational excellence and adherence to brand standards
  • create best practices to ensure consistent guest experience across all extended-stay locations
  • recommend and implement process improvements to increase efficiency profitability and guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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