Hospitality Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.87 - $20.19
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Virtual care
Alternative care
Natural family planning support
Maternity management program
Retirement Plan
Life insurance
short-term disability
long-term disability
Catholic Biblical School courses

Job Description

Annunciation Heights and Camp St. Malo is a cherished faith-based retreat and camp ministry dedicated to fostering transformative encounters with Jesus Christ through immersive experiences in the beauty of God’s creation. As a mission-driven organization rooted in Catholic values, they provide impactful programming for youth and families, including camp programs, outdoor education, group retreats, missionary activities, and community engagement. Their commitment is to serve guests in an environment that warmly reflects their faith and supports spiritual growth while offering enriching and memorable experiences in an inviting natural setting.

The Hospitality Coordinator role at Annunciation Heights and Camp St. Malo is a uniquely fulfilling opportunity for a professional who is passionate about blending their faith with their vocation in hospitality. This full-time position is crafted for an individual who finds joy in serving others and creating a welcoming, supportive atmosphere where every guest is valued and cared for. The coordinator acts as the primary point of contact and host for visitors, embracing a faith-centered approach to hospitality that strengthens relationships and promotes a sense of community among campers, families, and groups. Through attentive and professional service, the Hospitality Coordinator helps ensure a seamless and positive experience for all who visit.

Key responsibilities include managing every facet of guest hospitality—from greeting guests to supporting their stays—and overseeing the booking and group coordination processes. This involves handling inquiries, scheduling reservations, managing contracts, and maintaining clear communications with guests and staff. The role also encompasses outreach and marketing efforts aimed at increasing guest group usage year-round, including cultivating new leads and strengthening long-term relationships with parishes and other community groups. In addition, the coordinator supports the broader mission of Annunciation Heights and Camp St. Malo by stepping in to assist team members across various areas as needed.

Ideal candidates embody a genuine heart for service and a warm, solution-oriented demeanor. They are proactive, organized, and skilled communicators who excel in managing multiple priorities simultaneously while maintaining an upbeat, helpful attitude toward staff, guests, and volunteers. Familiarity with Microsoft Office software is essential, as is possessing a valid driver’s license and the physical ability to work in variable conditions, including lifting up to 50 pounds and working outside normal hours during peak seasons. Flexibility, adaptability, and sound judgment are key traits for success in this role.

Annunciation Heights and Camp St. Malo stands out as a workplace that not only prioritizes the spiritual and personal growth of its staff but also offers a comprehensive suite of benefits such as health, dental, and vision coverage, retirement plans with employer contributions, and unique options like alternative care and natural family planning support. This position offers a meaningful career path within a vibrant faith community committed to transforming lives and fostering lasting connections through hospitality and service.

Job Requirements

  • Able to lift and carry up to 50 lbs
  • Available to work outside of a normal work week including weekends
  • Able and willing to work outside in any weather conditions
  • Ability to work more than 40 hours during guest group season
  • To be a practicing Christian who seeks to follow Christ in daily living and interactions
  • To have a positive attitude toward Catholic Church teachings
  • To exemplify helpfulness to staff, volunteers, campers, parents, and groups
  • Willingness to assist in camp operations as assigned
  • Joyfully give 100 percent effort understanding job seasonality and demands
  • Excellent interpersonal skills
  • Strong organizational skills
  • Calm, solution-oriented problem solver with sound judgment

Job Qualifications

  • Practicing Christian with a positive attitude toward the Catholic Church and her teachings
  • Genuine heart for serving others and creating a welcoming environment
  • Strong interpersonal, written, and verbal communication skills
  • Ability to build and maintain strong relationships with parishes and groups
  • Initiative in outreach, follow-up, marketing, and group development
  • Strong organization and attention to detail
  • Proficiency in Microsoft Office and related software
  • Valid driver’s license
  • Ability to work both independently and collaboratively as part of a team

Job Duties

  • Lead all aspects of guest experience and hospitality by serving as the primary host and point of contact
  • Prepare for and support guest stays by fostering a welcoming and faith-centered environment
  • Oversee the booking process including managing inquiries, scheduling, contracts, and communications
  • Promote Annunciation Heights and Camp St. Malo through outreach and marketing efforts to increase guest group usage
  • Develop strategic communications and initiatives to cultivate new leads and support growth
  • Support team needs across mission areas as needed
  • Take on additional responsibilities aligned with individual strengths and experience

Job Criteria

Experience

Mid Level (3-7 years)


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