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Hospitality Captain

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

competitive pay
Training and mentorship programs
Tuition Reimbursement
Scholarship Opportunities
free meal each shift
Paid vacation for salaried managers
medical benefits
Health and wellness programs

Job Description

KFC, a globally recognized fast-food restaurant brand, is renowned for its delicious fried chicken and exceptional customer service. Established as a leader in the quick-service restaurant industry, KFC has consistently focused on delivering high-quality food alongside an enjoyable dining experience. The company places a significant emphasis on fostering growth opportunities for its team members, promoting from within, and offering comprehensive training programs. With a welcoming atmosphere and commitment to excellence, KFC has become a preferred dining destination for families and individuals alike.

Located at 2058 FM 2920, Spring, TX, KFC is currently looking for enthusiastic and people-oriented individual... Show More

Job Requirements

  • Must be at least 16 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organizational skills
  • Physical dexterity required (the ability to move up to 50 lbs from one area to another)
  • Attendance and punctuality a must
  • Operating of cash register as needed and making change for other cashiers
  • Basic math skills
  • Complete training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic
  • A positive attitude and strong people skills
  • Dependability and good time management
  • Ability to stay organized in a fast-paced environment
  • A genuine passion for great guest service

Job Qualifications

  • Must be at least 16 years of age
  • Excellent communication skills
  • Strong management, leadership and organizational skills
  • Physical dexterity and ability to move up to 50 lbs
  • Basic math skills
  • Complete training certification
  • Enthusiasm and willingness to learn
  • Team player
  • Commitment to customer satisfaction
  • Strong work ethic
  • Positive attitude and strong people skills
  • Dependability and good time management
  • Ability to stay organized in a fast-paced environment
  • Genuine passion for great guest service

Job Duties

  • Greet guests and help them place orders using self-service kiosks
  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues
  • Promote and assist guests with downloading and using the KFC App
  • Double-check digital orders for accuracy before handing them to guests
  • Prepare and organize condiments for dine-in and digital orders
  • Maintain clean restrooms and complete shift checklists
  • Keep the lobby spotless and welcoming at all times
  • Manage trays - only one tray should remain in the lobby at a time
  • Support your teammates, assist delivery drivers and guests with pick-up orders
  • Handle guest questions or concerns with professionalism and care
  • Encourage guests to leave Google Reviews using the restaurant's QR code

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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