Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Job Description
Opensity is a forward-thinking company dedicated to advancing technology solutions in the workplace by providing modernized technology platforms, elevated support, and valuable insights that empower their clients to succeed and excel in their respective fields. As a progressive technology-focused enterprise, Opensity prides itself on integrating innovative workplace services and hospitality to create an exceptional work environment where employees, clients, and visitors feel valued and supported. Their mission revolves around offering seamless, professional services that promote efficiency, collaboration, and well-being within corporate office environments.
The Hospitality Associate role at Opensity is a vital, highly visible position that serves as the welcoming face and primary point of contact for all employees, clients, and visitors. This role upholds a white-glove hospitality standard by coordinating meetings, conference room services, catering, and general workplace hospitality to ensure every guest’s and employee's experience is smooth, professional, and memorable. Serving in a fast-paced and dynamic environment, the Hospitality Associate anticipates client needs, manages multiple priorities with precision, and delivers consistent, outstanding customer service tailored to a professional office setting.
This position fundamentally supports meeting and event coordination, including the organization and execution of meeting logistics such as room setup, catering, technology, and other support services. The Hospitality Associate is responsible for preparing meeting spaces, conducting walkthroughs ahead of time, and ensuring all requirements for an event or meeting are met to maintain a high standard of professionalism and client satisfaction.
In addition to event coordination, the Hospitality Associate excels at hospitality and client experience by warmly welcoming guests and maintaining positive relationships with internal teams, executives, clients, and various business leaders. The role demands exceptional communication skills, a proactive approach to problem-solving, and the ability to multitask effectively while upholding a polished, professional demeanor throughout the workday.
Moreover, this role stewards catering coordination and conference services, ensuring timely order delivery, setup, and breakdown while keeping meeting spaces clean, organized, and presentation-ready. Managing conference room reservations and optimizing meeting space utilization are also key responsibilities, along with reporting duties such as preparing daily and weekly schedules and utilization reports, ensuring transparency and operational efficiency.
The Hospitality Associate position is full-time, operating from Monday to Friday, 8:00 AM to 5:00 PM, with compensation ranging from $20.00 to $23.00 per hour plus potential annual bonuses. The company fosters an inclusive and equitable workplace, promoting equal employment opportunities without discrimination and providing reasonable accommodations as required by law. Eligible employees receive comprehensive benefits, including medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off, reflecting Opensity’s commitment to employee well-being and satisfaction.
Overall, joining Opensity as a Hospitality Associate means becoming part of a dynamic company where professional hospitality meets cutting-edge technology solutions. The ideal candidate thrives on meticulous coordination, anticipates the needs of diverse clients with a hospitality-first mindset, and delivers consistent excellence in a vibrant workplace environment.
The Hospitality Associate role at Opensity is a vital, highly visible position that serves as the welcoming face and primary point of contact for all employees, clients, and visitors. This role upholds a white-glove hospitality standard by coordinating meetings, conference room services, catering, and general workplace hospitality to ensure every guest’s and employee's experience is smooth, professional, and memorable. Serving in a fast-paced and dynamic environment, the Hospitality Associate anticipates client needs, manages multiple priorities with precision, and delivers consistent, outstanding customer service tailored to a professional office setting.
This position fundamentally supports meeting and event coordination, including the organization and execution of meeting logistics such as room setup, catering, technology, and other support services. The Hospitality Associate is responsible for preparing meeting spaces, conducting walkthroughs ahead of time, and ensuring all requirements for an event or meeting are met to maintain a high standard of professionalism and client satisfaction.
In addition to event coordination, the Hospitality Associate excels at hospitality and client experience by warmly welcoming guests and maintaining positive relationships with internal teams, executives, clients, and various business leaders. The role demands exceptional communication skills, a proactive approach to problem-solving, and the ability to multitask effectively while upholding a polished, professional demeanor throughout the workday.
Moreover, this role stewards catering coordination and conference services, ensuring timely order delivery, setup, and breakdown while keeping meeting spaces clean, organized, and presentation-ready. Managing conference room reservations and optimizing meeting space utilization are also key responsibilities, along with reporting duties such as preparing daily and weekly schedules and utilization reports, ensuring transparency and operational efficiency.
The Hospitality Associate position is full-time, operating from Monday to Friday, 8:00 AM to 5:00 PM, with compensation ranging from $20.00 to $23.00 per hour plus potential annual bonuses. The company fosters an inclusive and equitable workplace, promoting equal employment opportunities without discrimination and providing reasonable accommodations as required by law. Eligible employees receive comprehensive benefits, including medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off, reflecting Opensity’s commitment to employee well-being and satisfaction.
Overall, joining Opensity as a Hospitality Associate means becoming part of a dynamic company where professional hospitality meets cutting-edge technology solutions. The ideal candidate thrives on meticulous coordination, anticipates the needs of diverse clients with a hospitality-first mindset, and delivers consistent excellence in a vibrant workplace environment.
Job Requirements
- 2-3 years of experience in hospitality, hotels, restaurants, catering, event planning, luxury retail, or another customer service-focused environment
- Experience supporting conference services, workplace hospitality, meetings, or events is preferred
- Exceptional customer service and relationship-building skills with a hospitality-first mindset
- Ability to thrive in a fast-paced environment while managing multiple priorities
- Strong organizational skills with exceptional attention to detail
- Proficiency with Microsoft Office, Google Workspace, and audio/visual technology
- Professional appearance with excellent verbal and written communication skills
- Ability to stand and walk for extended periods throughout the workday
Job Qualifications
- Passion for delivering exceptional hospitality and customer service
- Positive attitude with a strong work ethic and dependable attendance
- Excellent attention to detail and organizational skills
- Ability to multitask while adapting to changing priorities
- Strong verbal and written communication skills
- Sound judgment and effective problem-solving abilities
- Ability to build positive relationships with employees, executives, clients, and visitors
- Team-oriented with a willingness to support multiple workplace functions
Job Duties
- Coordinate meetings and events to ensure a seamless experience for employees, clients, and visitors
- Manage multiple conference rooms and event spaces while confirming meeting logistics with meeting hosts
- Conduct walkthroughs of meeting spaces prior to events to ensure rooms are fully prepared
- Coordinate meeting requirements, including room setup, catering, technology, and other workplace support services
- Capture meeting details and customer requests to ensure successful event execution
- Deliver a white-glove hospitality experience for employees, clients, and visitors
- Welcome guests with professionalism and ensure they receive exceptional service throughout their visit
- Check in with meeting organizers before events to confirm all expectations have been met
- Anticipate client needs and resolve issues promptly while maintaining a high level of professionalism
- Build positive relationships with employees, executive assistants, clients, and business leaders
- Coordinate catering orders and oversee timely setup and breakdown
- Ensure conference rooms are clean, organized, fully stocked, and presentation-ready throughout the day
- Monitor meeting spaces and replenish supplies as needed to maintain a premium workplace experience
- Manage conference room reservations and verify room utilization
- Reclaim unused meeting space when appropriate
- Support efficient scheduling and utilization of conference rooms and event spaces
- Prepare daily meeting setup reports and weekly event schedules
- Generate conference room utilization reports
- Communicate upcoming meetings, events, and logistical updates with the workplace support team
Job Criteria
Experience
No experience required
Job Location
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