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Hospitality and Operations Coordinator For a Private Palm Beach Residence

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $95,000.00 - $115,000.00
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Work Schedule

Flexible
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Benefits

Annual discretionary bonus
Medical insurance
Dental Insurance
Vision Insurance
401(k) with match
Paid Time Off
sick days
Paid holidays

Job Description

We are proud to represent an exclusive private residence located in the prestigious Palm Beach area, known for its luxurious accommodations and impeccable standards in hospitality. This residence prides itself on combining comfort, elegance, and privacy to create an unparalleled living experience for its owners. Palm Beach itself is renowned globally as a hub for affluent individuals who expect the highest levels of service and personalized care, making this position crucial in maintaining the seamless day-to-day operations and impeccable standards of the home. The residence boasts beautiful interiors and state-of-the-art amenities that require meticulous operational oversight to preserve their pristine condition and appeal.

The Hospitality and Operations Coordinator role is a unique opportunity for an experienced hospitality professional who is passionate about delivering excellence in private service. This role involves leading the interior operations team and working in close partnership with the Property Manager to ensure all aspects of the residence’s operations run smoothly. The coordinator will be responsible for conducting daily walkthroughs, coordinating staff schedules, managing inventories, and maintaining operational documentation such as the House Manual and SOPs. The position demands proactive leadership and exceptional organizational skills to handle various operational challenges efficiently while upholding the residence’s high standards.

In addition to overseeing daily operations, this role requires hands-on involvement in hospitality duties including assisting with meal setup, hosting, service, and maintaining the aesthetic elements such as fresh florals throughout the residence. The ideal candidate will have experience in luxury settings such as fine homes, boutique hotels, or luxury resorts, bringing a deep understanding of exceptional hospitality services with a keen eye for detail. This role encourages professionals from luxury hotel backgrounds who desire to transition into private service to apply. The environment demands discretion, reliability, adaptability, and a proactive approach to anticipating the principal’s needs.

The schedule is generally a 5-day work week, offering some flexibility for extended hours and occasional additional days as required to meet the residence's needs. In return for commitment and excellence, the salary range is competitive, between $95,000 and $115,000 annually, depending on experience. The benefits package complements the compensation, including an annual discretionary bonus, comprehensive medical, dental, and vision insurance, a 401(k) with match, paid time off, sick days, and paid holidays, among other advantages. This role is well-suited for someone passionate about private hospitality wanting to contribute significantly to a prestigious residence’s comfortable and elegant lifestyle.

Job Requirements

  • high school diploma or equivalent
  • minimum 3 years of experience in luxury hospitality or private household operations
  • strong communication and interpersonal skills
  • ability to manage and lead a team effectively
  • knowledge of inventory management and operational protocols
  • valid driver’s license and clean driving record
  • flexibility to work extended hours and weekends
  • ability to maintain confidentiality and discretion

Job Qualifications

  • experience in a fine home, boutique hotel, or luxury resort or similar environment with excellent verifiable references
  • exceptional hospitality, housekeeping, service skills with excellent attention to detail
  • works well under pressure and remains adaptable
  • proactive, intuitive, and able to anticipate needs
  • reliable, discreet, and dedicated
  • tech-savvy and proficient with Microsoft products
  • fluent English, Spanish is a plus

Job Duties

  • conduct daily walkthroughs and address issues
  • report maintenance needs to the Property Manager
  • coordinate daily schedules with housekeepers, the culinary team, and other staff
  • manage inventories and maintain PAR levels
  • update House Manual, SOPs, and checklists on SharePoint
  • oversee staff schedules, duties, and ongoing training
  • communicate principal preferences and updates
  • assist with daily meal set-up, hosting, and service
  • coordinate projects and events
  • maintain fresh florals throughout the residence
  • manage wardrobes and packing
  • assist with driving and errands as requested

Job Criteria

Experience

Mid Level (3-7 years)


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