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Hospitality & Office Operations Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability coverage
401(k) Plan
Bonus opportunities
Paid holidays
Paid Time Off

Job Description

Accenture is a leading global professional services company, renowned for its expertise in strategy, consulting, digital, technology, and operations. With a presence in more than 50 countries, Accenture supports businesses and governments around the world to drive innovation and improve their performance. The company prioritizes an inclusive and diverse work environment that fosters creativity, teamwork, and growth. It is recognized as one of the World’s Best Workplaces, reflecting its commitment to employee well-being, professional development, and corporate responsibility.

This job posting is for the role of Hospitality & Office Operations Coordinator, located at Accenture's Des Moines, Iowa office, ... Show More

Job Requirements

  • Minimum of 3 years of customer service experience
  • Ability to take ownership and make decisions independently
  • Proven ability to work independently and as part of a team
  • Intermediate knowledge of MS Outlook and MS Office applications
  • Ability to lift or move up to 40 lbs
  • High level of professionalism and ability to maintain confidentiality
  • Strong communication and organizational skills
  • Available to work onsite full time Monday through Friday from 8 am to 5 pm
  • Authorization to work in the United States without visa sponsorship

Job Qualifications

  • Minimum of 3 years of customer service experience
  • Familiarity with MS Office Suite and ability to learn new platforms and technologies
  • Comfortable with technology and social media
  • Intermediate knowledge of MS Outlook
  • Intermediate knowledge of MS Office including Word, Excel, and PowerPoint
  • Ability to lift/move up to 40lbs
  • Ability to take ownership and make decisions independently
  • Proven ability to work independently and as a team member
  • High level of professionalism
  • Critical thinking and problem-solving skills
  • Excellent written and oral communication skills
  • Strong organizational, multi-tasking, and time management skills
  • Business partner attitude
  • Ability to maintain confidentiality with highly confidential material

Job Duties

  • Support life and safety efforts including badge access, audit reports, and general CCure administration
  • Plan and manage operations and service deliveries ensuring compliance with policies, budgets, and guidelines
  • Set up, maintain, and provide support for workspace and meeting rooms including catering and audio/visual equipment
  • Process space reservation requests ensuring optimal workspace occupancy and adhere to administrative duties
  • Act as a point of contact for landlord and external providers, manage contract relationships, and provide technical support and training for workplace tools
  • Receive, review and allocate workplace solutions invoices, resolve billing issues and escalate as needed
  • Assist with document retrieval, return, or destruction according to archival guidelines
  • Problem-solve using knowledge of other departments and contacts
  • Prepare daily, weekly, and monthly office or workgroup reports
  • Support planning and execution of on-site meetings, events, and catering
  • Provide audio-visual support and troubleshooting during meetings and events
  • Participate in actions related to programs or projects as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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