Hospitality & Member Experience Manager.

111 Motorclub is a premier automotive and lifestyle community that brings together car enthusiasts, entrepreneurs, and members who share a passion for exceptional cars, meaningful relationships, curated experiences, and elevated hospitality. The club is dedicated to creating a unique environment where members can connect, celebrate automotive culture, and enjoy exclusive social and lifestyle events. Known for its premium offerings and attention to detail, 111 Motorclub creates memorable experiences that foster community and camaraderie among its members.

The Hospitality & Member Experience Manager role at 111 Motorclub is a multifaceted leadership position designed for a hospitality-driven professional who thrives in a luxury setting. This role goes beyond traditional bartending, combining elevated service with member relations, event execution, inventory management, operational oversight, and business development. The ideal candidate will have a strong background in hospitality and possess the ability to cultivate an atmosphere that resonates with the exclusivity, energy, and community spirit that defines the club.

In this role, you will be responsible for delivering exceptional bartending and beverage service during club hours and private events while maintaining a polished, welcoming environment. Your expertise will be essential in curating elevated member experiences by offering personalized service that reflects the club's high standards. You will also develop and maintain beverage offerings, signature cocktail menus, and specialty pairings to delight members and guests.

The position requires building strong relationships with members by learning their preferences to proactively enhance their experience. Serving as a key contact during events, you will support membership engagement initiatives and manage the member app to facilitate communication, event postings, reservations, and other engagement features. You will play a vital role in fostering a culture that encapsulates the exclusivity and vibrant community spirit of 111 Motorclub.

Event management is another critical part of your responsibilities. You will assist with planning, setup, execution, and breakdown of various club events, including automotive gatherings, private dinners, brand activations, and social events. Collaborating with vendors, sponsors, and partners ensures seamless event delivery while identifying opportunities to enhance events and increase member participation.

Operationally, you will oversee beverage inventory, ordering, and stock levels, ensuring accurate record-keeping and optimizing costs to improve efficiency while reducing waste. Managing daily operational systems, including Toast POS software and related technology, falls under your purview to ensure operational readiness and troubleshoot issues promptly.

Business development is also part of this dynamic role where you will identify opportunities to enhance member engagement and club revenue by developing partnerships, sponsorships, and experiential offerings. Supporting marketing initiatives and introducing creative ideas will help expand the club's brand presence and elevate the overall member experience.

Compensation for this role includes competitive hourly pay or salary based on experience, event and incentive opportunities, growth potential within 111 Motorclub, and access to unique automotive and lifestyle experiences. This is an excellent opportunity for a self-starter with an entrepreneurial spirit who is passionate about hospitality, community building, and the automotive lifestyle to have a meaningful impact and advance their career in a luxury, fast-paced environment.