Hospitality and Events Sales Manager
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Employer matching
competitive pay
inclusive work environment
Job Description
Laurel Manor is a premier events destination renowned for its ability to host gatherings of all sizes, ranging from intimate board meetings to expansive corporate summits, philanthropic galas, and special social events. Spanning 50,000 square feet, this exceptional venue combines modern architectural versatility with a unique, centrally located sanctuary that feels both private and accessible. Known as a "hidden-in-plain-sight" gem, Laurel Manor offers an unmatched setting for a variety of occasions, providing clients with a refined yet flexible space designed to accommodate their specific event needs.
At the heart of Laurel Manor is its newly acquired second-generation chef-led kitchen, headed by Chef Luciano DelSignore. Chef DelSignore’s culinary expertise shines through in an artisanal program that emphasizes house-made pastas, slow-simmered sauces, carefully selected proteins, and a dedicated bakery offering bespoke heritage breads, cakes, and pastries. This fusion of traditional craftsmanship and understated elegance ensures every dining experience is memorable and complements the premium service and hospitality standards typically associated with elite restaurants.
The venue’s layout is optimized for flexibility, discretion, and convenience, making it an ideal location for events requiring meticulous attention to detail and a seamless client experience. This reputation for excellence underscores Laurel Manor’s role as a leader in the event-hosting space.
Currently, Laurel Manor is seeking a highly motivated Hospitality and Events Sales Manager to join its dynamic team. This full-time role plays a pivotal part in driving revenue through the sales and execution of private events, corporate functions, and group experiences. The ideal candidate will be responsible for generating new business opportunities, nurturing relationships with clients and partners, and ensuring flawless event planning and delivery.
The Hospitality and Events Sales Manager will oversee the entire event sales lifecycle—from initial prospecting and contracting to detailed event planning, production, and on-site execution. Collaboration is key in this role, as the manager will work closely with operations, marketing, catering, and event production teams to deliver exceptional guest experiences that align with the venue’s high standards.
This position demands a proactive approach to client management, including promptly responding to inquiries, building strong relationships, developing customized proposals and contracts, and managing event timelines and budgets. The successful candidate will be adept at navigating advanced technology offerings integrated within the venue and align these capabilities with client needs to set Laurel Manor apart in the competitive market.
In addition to day-to-day responsibilities, the Hospitality and Events Sales Manager will represent Laurel Manor at trade shows and within professional and community organizations to maintain the venue’s high visibility. A key part of the role involves continuous learning and staying informed about industry trends to position Laurel Manor as an innovative leader in the event hosting field.
With a competitive salary commensurate with experience and comprehensive benefits including health, dental, and vision insurance, a 401(k) retirement plan with employer matching, and a supportive, inclusive work environment, this position offers excellent career growth prospects for a dedicated professional passionate about hospitality and event management. Laurel Manor is committed to diversity and inclusive hiring practices, creating a welcoming atmosphere for all employees and clients alike.
At the heart of Laurel Manor is its newly acquired second-generation chef-led kitchen, headed by Chef Luciano DelSignore. Chef DelSignore’s culinary expertise shines through in an artisanal program that emphasizes house-made pastas, slow-simmered sauces, carefully selected proteins, and a dedicated bakery offering bespoke heritage breads, cakes, and pastries. This fusion of traditional craftsmanship and understated elegance ensures every dining experience is memorable and complements the premium service and hospitality standards typically associated with elite restaurants.
The venue’s layout is optimized for flexibility, discretion, and convenience, making it an ideal location for events requiring meticulous attention to detail and a seamless client experience. This reputation for excellence underscores Laurel Manor’s role as a leader in the event-hosting space.
Currently, Laurel Manor is seeking a highly motivated Hospitality and Events Sales Manager to join its dynamic team. This full-time role plays a pivotal part in driving revenue through the sales and execution of private events, corporate functions, and group experiences. The ideal candidate will be responsible for generating new business opportunities, nurturing relationships with clients and partners, and ensuring flawless event planning and delivery.
The Hospitality and Events Sales Manager will oversee the entire event sales lifecycle—from initial prospecting and contracting to detailed event planning, production, and on-site execution. Collaboration is key in this role, as the manager will work closely with operations, marketing, catering, and event production teams to deliver exceptional guest experiences that align with the venue’s high standards.
This position demands a proactive approach to client management, including promptly responding to inquiries, building strong relationships, developing customized proposals and contracts, and managing event timelines and budgets. The successful candidate will be adept at navigating advanced technology offerings integrated within the venue and align these capabilities with client needs to set Laurel Manor apart in the competitive market.
In addition to day-to-day responsibilities, the Hospitality and Events Sales Manager will represent Laurel Manor at trade shows and within professional and community organizations to maintain the venue’s high visibility. A key part of the role involves continuous learning and staying informed about industry trends to position Laurel Manor as an innovative leader in the event hosting field.
With a competitive salary commensurate with experience and comprehensive benefits including health, dental, and vision insurance, a 401(k) retirement plan with employer matching, and a supportive, inclusive work environment, this position offers excellent career growth prospects for a dedicated professional passionate about hospitality and event management. Laurel Manor is committed to diversity and inclusive hiring practices, creating a welcoming atmosphere for all employees and clients alike.
Job Requirements
- Bachelor's Degree preferred
- five plus years of management experience in venue sales, catering, or hospitality
- excellent interpersonal and guest service skills
- strong communication and negotiation abilities
- proficiency with event management software preferred
- fluency in English
- knowledge of event planning and hospitality
- ability to travel locally for business development
- strong multitasking and organizational skills
- discretion and confidentiality
- high energy and self-motivation
- detail oriented
- problem solving skills
- flexible schedule including evenings, weekends, holidays, and extended hours
Job Qualifications
- Bachelor's Degree preferred
- five plus years of experience in a management role performing venue sales, catering, or hospitality management
- outstanding guest service skills
- excellent communication skills in negotiation, selling, and influencing clients and meeting attendees
- experience with Tripleseat, Social Tables, Prizm or similar event management software preferred
- knowledge of event planning and hospitality principles and practices
- ability to speak, read, write, and communicate in English
- excellent organizational and time management skills
- ability to multitask and prioritize daily workload
- ability to handle sensitive material with discretion and confidentiality
- energetic and self-starter able to work in a fast-paced environment
- detail-oriented and effective working independently and with a team
- effective problem handling including anticipating, preventing, identifying, and solving problems
Job Duties
- Prospect, identify, and secure new business opportunities for private events, corporate functions, group experiences, and public ticketed events
- respond promptly to RFPs (same day response) received via all channels including internet/website, direct inquiries, third party lead sites, and walk-ins
- build and maintain strong client relationships, serving as the primary point of contact from inquiry through post-event follow-up
- develop customized proposals and contracts that highlight the venue's advanced technology options with our preferred vendors, and hospitality offerings
- manage end-to-end client event planning, from catering, AV production, layout and run of show
- collaborate with operations, catering, marketing, and event production teams to ensure flawless planning, execution, and guest experience
- manage event timelines, budgets, and client expectations to deliver value driven outcomes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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