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Hospitality and Events Sales Manager
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Employer matching
competitive pay
inclusive work environment
Job Description
Laurel Manor is a premier events destination renowned for its ability to host gatherings of all sizes, ranging from intimate board meetings to expansive corporate summits, philanthropic galas, and special social events. Spanning 50,000 square feet, this exceptional venue combines modern architectural versatility with a unique, centrally located sanctuary that feels both private and accessible. Known as a "hidden-in-plain-sight" gem, Laurel Manor offers an unmatched setting for a variety of occasions, providing clients with a refined yet flexible space designed to accommodate their specific event needs.
At the heart of Laurel Manor is its newly acquired second-generation chef-led kitch... Show More
At the heart of Laurel Manor is its newly acquired second-generation chef-led kitch... Show More
Job Requirements
- Bachelor's Degree preferred
- five plus years of management experience in venue sales, catering, or hospitality
- excellent interpersonal and guest service skills
- strong communication and negotiation abilities
- proficiency with event management software preferred
- fluency in English
- knowledge of event planning and hospitality
- ability to travel locally for business development
- strong multitasking and organizational skills
- discretion and confidentiality
- high energy and self-motivation
- detail oriented
- problem solving skills
- flexible schedule including evenings, weekends, holidays, and extended hours
Job Qualifications
- Bachelor's Degree preferred
- five plus years of experience in a management role performing venue sales, catering, or hospitality management
- outstanding guest service skills
- excellent communication skills in negotiation, selling, and influencing clients and meeting attendees
- experience with Tripleseat, Social Tables, Prizm or similar event management software preferred
- knowledge of event planning and hospitality principles and practices
- ability to speak, read, write, and communicate in English
- excellent organizational and time management skills
- ability to multitask and prioritize daily workload
- ability to handle sensitive material with discretion and confidentiality
- energetic and self-starter able to work in a fast-paced environment
- detail-oriented and effective working independently and with a team
- effective problem handling including anticipating, preventing, identifying, and solving problems
Job Duties
- Prospect, identify, and secure new business opportunities for private events, corporate functions, group experiences, and public ticketed events
- respond promptly to RFPs (same day response) received via all channels including internet/website, direct inquiries, third party lead sites, and walk-ins
- build and maintain strong client relationships, serving as the primary point of contact from inquiry through post-event follow-up
- develop customized proposals and contracts that highlight the venue's advanced technology options with our preferred vendors, and hospitality offerings
- manage end-to-end client event planning, from catering, AV production, layout and run of show
- collaborate with operations, catering, marketing, and event production teams to ensure flawless planning, execution, and guest experience
- manage event timelines, budgets, and client expectations to deliver value driven outcomes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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