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Hospitality and Events Sales Coordinator
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
retirement plan with employer matching
Paid Time Off
Professional development opportunities
Job Description
Laurel Manor is a premier events destination that caters to gatherings of all sizes, ranging from intimate board meetings to large-scale corporate summits, philanthropic galas, and special social events. Spanning 50,000 square feet, this venue offers unparalleled modern architectural versatility, set within a centrally located, discreet sanctuary often described as 'hidden in plain sight.' At the heart of Laurel Manor's exceptional experience is its newly acquired, second-generation chef-led kitchen, helmed by acclaimed Chef Luciano DelSignore. This kitchen is renowned for blending traditional craftsmanship with understated elegance on a large scale, offering an artisanal menu featuring house-made pastas, slow-simmered sauces, meticulously... Show More
Job Requirements
- Minimum high school diploma or equivalent
- minimum 3 years of experience in event sales and operations
- proven track record in private event sales and event execution
- strong organizational and multitasking abilities
- proficiency with event management software such as TripleSeat Social Tables and Canva
- excellent interpersonal and communication skills
- ability to manage multiple client relationships simultaneously
- flexibility to work varied hours including nights weekends and holidays
- professional appearance and demeanor
- ability to work well under pressure and in fast-paced environments
- valid age of 18 or older
Job Qualifications
- Minimum 3+ years as an event sales manager catering sales manager events catering operations manager or comparable role in a full-service fine-dining multi-use restaurant concept or event venue
- prior experience with both private event sales and event production execution is required
- meticulous attention to detail
- inherent passion for high-quality hospitality food beverage and service
- strong organizational and administrative skills with the ability to manage multiple tasks simultaneously
- familiarity with event management software and systems such as Tripleseat Social Tables and Canva
- solid understanding of event revenue generation
- experience in a chef-driven hospitality environment or working with event planners vendors and clients
- understand competitor s strengths and weaknesses
- ability to work well under pressure maintaining composure in high-stress situations
- exceptional interpersonal and communication skills with the emotional intelligence to handle demanding client interactions calmly and professionally
- an understanding of event pricing budgets and the competitive landscape
- flexibility and adaptability to meet the demands of the event schedule with a willingness to work varied hours
- a polished fashion-forward appearance with the ability to represent the venue s upscale reputation
- diplomatic team player with a strong willingness to learn and grow in a dynamic fast-paced environment
- a self-starter who can jump into the role immediately and make an impact
- commitment to providing excellent service to guests and support to team and staff members
Job Duties
- Responsible for helping to sell corporate and social functions including meeting with clients to determine needs meeting those needs and exceeding their expectations through detailed communication
- networking inside and outside the venue to obtain leads and build relationships with new and existing clients
- manage incoming event leads and client inquiries from both prospective and existing clients ensuring prompt responses organized communication and consistent follow-through
- work directly with event planners to understand their needs and bring their vision to life
- creating BEOs and assist with any administrative tasks
- maintain communication with clients throughout the event process pre-event event post-event
- developing new business relationships and opportunities to increase sales
- provide a high level of service to both internal and external stakeholders ensuring that all event details are clear and executed flawlessly
- utilize event software platforms to manage bookings track leads and streamline processes
- maintain professionalism when managing expectations and negotiating with clients ensuring their vision is met while respecting the venue s standards
- support a team-oriented environment working alongside the events team to ensure all operational aspects are handled effectively
- adapt to the venue s unique schedule adjusting for busy event periods and accommodate client needs
- attend and support various on-site events and assist in execution as needed
- maximize revenue through expert promotion and relatability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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