Hospitality and Events Sales Coordinator
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
retirement plan with employer matching
Paid Time Off
Professional development opportunities
Job Description
Laurel Manor is a premier events destination that caters to gatherings of all sizes, ranging from intimate board meetings to large-scale corporate summits, philanthropic galas, and special social events. Spanning 50,000 square feet, this venue offers unparalleled modern architectural versatility, set within a centrally located, discreet sanctuary often described as 'hidden in plain sight.' At the heart of Laurel Manor's exceptional experience is its newly acquired, second-generation chef-led kitchen, helmed by acclaimed Chef Luciano DelSignore. This kitchen is renowned for blending traditional craftsmanship with understated elegance on a large scale, offering an artisanal menu featuring house-made pastas, slow-simmered sauces, meticulously hand-selected proteins, and a dedicated bakery producing bespoke heritage breads, cakes, and pastries. The venue combines the premium service and hospitality standards of an elite restaurant with a layout that is optimized for flexibility, discretion, and convenience, setting a new benchmark for event hosting.
The Hospitality and Events Sales Coordinator role at Laurel Manor is a dynamic position focused on managing event inquiries from inception through to flawless execution. The coordinator is primarily responsible for fielding and processing incoming event leads, managing detailed event logistics, and delivering a seamless experience to clients for a broad range of occasions. This includes working closely with corporate and social clientele to exceed expectations through detailed communication, organizational skill, and exceptional customer service. The role requires being actively involved in event execution, often maintaining a presence at events they manage or ensuring comprehensive handoff to coverage staff. Candidates should possess a strong background in high-caliber event operations and private event sales, coupled with an energetic and charismatic personality to foster relationships within the community and generate new business.
This role demands a highly organized individual capable of navigating the fast-paced and versatile environment of Laurel Manor, where no two events are ever the same. Responsibilities include networking within and outside the venue, managing client follow-ups, creating banquet event orders (BEOs), and utilizing event management software platforms to streamline the booking process and track leads effectively. The ideal candidate will balance professionalism with a personable approach, ensuring that each event is tailored meticulously to client needs while upholding the venue's upscale and discreet standards. This is an exciting opportunity for a motivated self-starter who is passionate about hospitality, excels under pressure, and seeks to make a significant impact in a unique and prestigious events setting. Employment is full-time with competitive pay commensurate with experience, complemented by company-sponsored benefits including health, dental, and vision insurance, as well as a 401(k) retirement plan with employer matching. Laurel Manor is committed to diversity and inclusivity, offering equal employment opportunities for all qualified candidates.
The Hospitality and Events Sales Coordinator role at Laurel Manor is a dynamic position focused on managing event inquiries from inception through to flawless execution. The coordinator is primarily responsible for fielding and processing incoming event leads, managing detailed event logistics, and delivering a seamless experience to clients for a broad range of occasions. This includes working closely with corporate and social clientele to exceed expectations through detailed communication, organizational skill, and exceptional customer service. The role requires being actively involved in event execution, often maintaining a presence at events they manage or ensuring comprehensive handoff to coverage staff. Candidates should possess a strong background in high-caliber event operations and private event sales, coupled with an energetic and charismatic personality to foster relationships within the community and generate new business.
This role demands a highly organized individual capable of navigating the fast-paced and versatile environment of Laurel Manor, where no two events are ever the same. Responsibilities include networking within and outside the venue, managing client follow-ups, creating banquet event orders (BEOs), and utilizing event management software platforms to streamline the booking process and track leads effectively. The ideal candidate will balance professionalism with a personable approach, ensuring that each event is tailored meticulously to client needs while upholding the venue's upscale and discreet standards. This is an exciting opportunity for a motivated self-starter who is passionate about hospitality, excels under pressure, and seeks to make a significant impact in a unique and prestigious events setting. Employment is full-time with competitive pay commensurate with experience, complemented by company-sponsored benefits including health, dental, and vision insurance, as well as a 401(k) retirement plan with employer matching. Laurel Manor is committed to diversity and inclusivity, offering equal employment opportunities for all qualified candidates.
Job Requirements
- Minimum high school diploma or equivalent
- minimum 3 years of experience in event sales and operations
- proven track record in private event sales and event execution
- strong organizational and multitasking abilities
- proficiency with event management software such as TripleSeat Social Tables and Canva
- excellent interpersonal and communication skills
- ability to manage multiple client relationships simultaneously
- flexibility to work varied hours including nights weekends and holidays
- professional appearance and demeanor
- ability to work well under pressure and in fast-paced environments
- valid age of 18 or older
Job Qualifications
- Minimum 3+ years as an event sales manager catering sales manager events catering operations manager or comparable role in a full-service fine-dining multi-use restaurant concept or event venue
- prior experience with both private event sales and event production execution is required
- meticulous attention to detail
- inherent passion for high-quality hospitality food beverage and service
- strong organizational and administrative skills with the ability to manage multiple tasks simultaneously
- familiarity with event management software and systems such as Tripleseat Social Tables and Canva
- solid understanding of event revenue generation
- experience in a chef-driven hospitality environment or working with event planners vendors and clients
- understand competitor s strengths and weaknesses
- ability to work well under pressure maintaining composure in high-stress situations
- exceptional interpersonal and communication skills with the emotional intelligence to handle demanding client interactions calmly and professionally
- an understanding of event pricing budgets and the competitive landscape
- flexibility and adaptability to meet the demands of the event schedule with a willingness to work varied hours
- a polished fashion-forward appearance with the ability to represent the venue s upscale reputation
- diplomatic team player with a strong willingness to learn and grow in a dynamic fast-paced environment
- a self-starter who can jump into the role immediately and make an impact
- commitment to providing excellent service to guests and support to team and staff members
Job Duties
- Responsible for helping to sell corporate and social functions including meeting with clients to determine needs meeting those needs and exceeding their expectations through detailed communication
- networking inside and outside the venue to obtain leads and build relationships with new and existing clients
- manage incoming event leads and client inquiries from both prospective and existing clients ensuring prompt responses organized communication and consistent follow-through
- work directly with event planners to understand their needs and bring their vision to life
- creating BEOs and assist with any administrative tasks
- maintain communication with clients throughout the event process pre-event event post-event
- developing new business relationships and opportunities to increase sales
- provide a high level of service to both internal and external stakeholders ensuring that all event details are clear and executed flawlessly
- utilize event software platforms to manage bookings track leads and streamline processes
- maintain professionalism when managing expectations and negotiating with clients ensuring their vision is met while respecting the venue s standards
- support a team-oriented environment working alongside the events team to ensure all operational aspects are handled effectively
- adapt to the venue s unique schedule adjusting for busy event periods and accommodate client needs
- attend and support various on-site events and assist in execution as needed
- maximize revenue through expert promotion and relatability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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