
Hospitality Account Manager, Flooring (Northern California)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $116,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
retirement plans
Paid Time Off
Company Vehicle
Commission-based incentives
Company-sponsored programs
remote work flexibility
Job Description
Milliken & Company is a global leader in manufacturing, specializing in innovative materials science. Founded with a mission to pioneer breakthroughs that shape the future, Milliken applies its expertise across diverse sectors including textiles, flooring, chemicals, and healthcare. The company is renowned for leveraging a vast number of patents and a robust portfolio of products designed to enhance quality of life and provide practical solutions for customers and communities worldwide. Milliken's commitment to integrity and excellence drives its continuous pursuit of sustainable innovations and market-leading technologies, making it a pioneer in materials science innovation. With a strong emphasis on research and development, the company creates value through products that are not only high performing but also environmentally responsible. Milliken maintains an active presence on platforms like Facebook, Instagram, and LinkedIn, inviting customers and partners to engage with their story and innovations.
The role of Hospitality Account Manager, Flooring Strategic Business Unit, Northern California, is tailored for a dynamic sales professional with a deep understanding of the hospitality market and flooring specifications. This position is critical to driving growth and expanding Milliken’s presence within the Northern California region and its neighboring markets. Focused on the hospitality sector, the account manager is entrusted with full ownership of the sales territory, developing and executing comprehensive sales and marketing plans tailored to key architecture and design (A&D) accounts as well as end users. The role demands an entrepreneurial mindset and the ability to strategically manage accounts, while also identifying new business opportunities through targeted acquisition efforts.
The account manager must build and maintain robust relationships at multiple customer levels, promote Milliken’s brand, and support dealer channel strategies to maximize contract potential and market coverage. Success in this position hinges on a well-rounded sales strategy focused on retention, penetration, and increasing market share. The position requires a candidate who thrives independently and can manage daily account responsibilities efficiently while collaborating closely with commercial and residential sales teams across other regions to leverage shared opportunities and ensure consistent results.
Compensation for this role features a recoverable draw against commission, with an expected draw range between $72,000 to $116,000 annually. Additional earnings may be realized through performance-based commissions. The company also provides a company vehicle for business use. Milliken offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and other supportive company programs. This role is ideal for a self-motivated individual with experience working remotely and limited supervision, who possesses strong communication, execution, and project management skills. The ideal candidate must have experience with CRM platforms, preferably Salesforce.com, to maintain an active and effective sales pipeline. Milliken is headquartered in the US and requires candidates to be authorized to work without restrictions. Candidates based outside Northern California will be considered if they can effectively cover the designated territory.
The role of Hospitality Account Manager, Flooring Strategic Business Unit, Northern California, is tailored for a dynamic sales professional with a deep understanding of the hospitality market and flooring specifications. This position is critical to driving growth and expanding Milliken’s presence within the Northern California region and its neighboring markets. Focused on the hospitality sector, the account manager is entrusted with full ownership of the sales territory, developing and executing comprehensive sales and marketing plans tailored to key architecture and design (A&D) accounts as well as end users. The role demands an entrepreneurial mindset and the ability to strategically manage accounts, while also identifying new business opportunities through targeted acquisition efforts.
The account manager must build and maintain robust relationships at multiple customer levels, promote Milliken’s brand, and support dealer channel strategies to maximize contract potential and market coverage. Success in this position hinges on a well-rounded sales strategy focused on retention, penetration, and increasing market share. The position requires a candidate who thrives independently and can manage daily account responsibilities efficiently while collaborating closely with commercial and residential sales teams across other regions to leverage shared opportunities and ensure consistent results.
Compensation for this role features a recoverable draw against commission, with an expected draw range between $72,000 to $116,000 annually. Additional earnings may be realized through performance-based commissions. The company also provides a company vehicle for business use. Milliken offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and other supportive company programs. This role is ideal for a self-motivated individual with experience working remotely and limited supervision, who possesses strong communication, execution, and project management skills. The ideal candidate must have experience with CRM platforms, preferably Salesforce.com, to maintain an active and effective sales pipeline. Milliken is headquartered in the US and requires candidates to be authorized to work without restrictions. Candidates based outside Northern California will be considered if they can effectively cover the designated territory.
Job Requirements
- B.S./B.A. degree required
- At least 3 years of direct sales or A&D experience
- Prior hospitality industry experience preferred
- Experience selling customized products
- Excellent communication skills
- Strong project management abilities
- Experience with Salesforce.com or similar CRM
- Ability to work independently from a home office
- Strong interpersonal skills
- Comfortable engaging diverse customer base
- In-depth understanding of custom design processes
- US work authorization without restrictions
Job Qualifications
- B.S./B.A. degree required
- Minimum 3 years of direct sales or A&D experience
- Experience in the hospitality industry preferred
- Proven experience with sales of customized products
- Strong communication and execution management skills
- Excellent project management abilities
- Proficient with CRM tools such as Salesforce.com
- Self-starter comfortable working independently
- Strong personal presence and interpersonal skills
- Ability to interact with technical and non-technical customers
- Good understanding of the custom design process
- Authorized to work in the US without restriction
Job Duties
- Meet and exceed all revenue and growth goals assigned
- Develop, plan, and execute sales and marketing strategies within assigned A&D and end user accounts
- Maintain and develop detailed sales strategies aimed at retention and market penetration
- Establish and strengthen relationships at all customer levels
- Promote the company brand in the marketplace
- Support commercial dealer channel strategies to maximize contract opportunities and market coverage
- Manage all facets of day-to-day account management
- Generate product specifications and sales
- Identify winnable projects and maintain a workable pipeline using Salesforce.com
- Participate actively in industry trade organizations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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