Hospital/Community Liaison

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $84,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
403(b) Retirement Plan
Company paid life insurance
Company Paid Disability Insurance
flexible spending accounts
Ancillary insurance
Paid Time Off
Floating holiday
Holiday pay
Employee Discounts
Tuition Reimbursement
Continuing education opportunities
Employee Recognition Program

Job Description

Livingston Memorial is a well-established nonprofit healthcare provider with a proud history spanning 78 years of serving Ventura County residents. Widely recognized for delivering exceptional in-home healthcare and support services, Livingston Memorial Hospice Program has recently earned a prestigious 5-STAR RATING from Medicare. This remarkable achievement makes Livingston Memorial the only 5-star nonprofit hospice agency in Ventura County and one of just 11 such five-star hospices across the entire state of California. As a cornerstone in the community and a trusted healthcare leader, Livingston Memorial continues to advance its mission to provide the highest quality, compassionate care to its patients and their families. The organization prides itself on its commitment to excellence, personalized care plans, and robust support networks that empower patients to live with dignity and comfort in their own homes.

The Registered Nurse Hospital Liaison role at Livingston Memorial is a full-time position requiring 40 hours a week dedicated to supporting the Hospice and Business Development Teams. This vital role acts as a key link between hospitals, care facilities, patients, families, and Livingston Memorial’s home health and hospice services. The primary responsibility of the nurse liaison is to coordinate referrals from hospitals and other facilities, ensuring seamless transition and continuity of care for patients discharged to home care or hospice services. The nurse will also provide educational support to facility staff, physicians, patients, and families, explaining home healthcare services, admission criteria, and patient responsibilities within the care plan.

Beyond coordination and education, the role involves community outreach activities such as health fairs, presentations, and expos in partnership with Livingston leadership. The Hospital Liaison will engage in relationship building with referral sources to grow patient census through exceptional individual customer service and by strengthening ties within the community. Proficiency with electronic hospital and home health care systems is essential. The position demands strong organizational, communication, and interpersonal skills coupled with a detail-oriented mindset and professional ethics. This opportunity provides not only a competitive hourly rate with mileage reimbursement but also paid training, ongoing education, and bilingual stipend for qualifying candidates. Ultimately, this role offers a meaningful chance to make a tangible difference in the lives of patients and families by facilitating compassionate care pathways at a reputable healthcare organization dedicated to improving community health outcomes.

Job Requirements

  • Valid California Registered Nurse license
  • valid driver license and auto insurance
  • knowledge of home health, home care and hospice services including, but not limited to, intake requirements
  • bilingual in Spanish preferred
  • high school graduate or equivalent, college degree preferred
  • knowledge of computer, proficient with Microsoft Word and Excel
  • good verbal and written communication skills
  • high level of attention to details
  • able to work independently, take ownership and responsibility of tasks
  • strong professional ethics, discretion and judgment
  • good organizational skills

Job Qualifications

  • Valid California Registered Nurse license
  • knowledge of home health, home care and hospice services
  • proficiency in Microsoft Word and Excel
  • excellent communication skills
  • ability to work independently and as part of a team
  • strong organizational skills
  • discretion and professional ethics

Job Duties

  • Receives referrals from hospitals and other facilities regarding discharge planning
  • screens referrals for appropriateness to home care and hospice
  • educates potential patients, families, other caregivers about home health and hospice services and their responsibility to participate in the plan of care
  • educates facility staff and community physicians regarding home health and hospice services and criteria for admission
  • provides the agency with social and medical information about the referred patient to ensure continuity of care, assignment of appropriate staff and accurate information for medical record review and coding
  • coordinates with facility discharge planners to ensure hospital, facility information is provided to LMVNA’s Intake Department in a timely manner
  • communicates appropriately with the Intake Department to ensure continuity of care
  • if available, reviews facility census daily to identify existing LMVNA patients and assure the continuum of care to those patients on service with LMVNA
  • participates in patient case conferences at LMVNA and assigned facilities
  • ability to navigate and work within hospital, home health electronic computer system
  • works in tandem with Livingston leadership to coordinate and participate in community activities such as presentations, health fairs and expos
  • develops new customer referral sources to increase census growth through consistent individual customer service and support
  • maintains relations with community partners to build trust, strengthen community ties and meet community needs
  • maintains a positive and respectful attitude
  • performs other duties as assigned

Job Criteria

Experience

No experience required


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