Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
daily cash tips
Medical insurance
Dental Insurance
Vision Insurance
Performance bonus program
401K with company match

Job Description

The hiring establishment is a prominent healthcare organization known for its dedication to enhancing the lives of patients and their families. This organization operates within the healthcare sector and provides a wide range of services aimed at improving patient experiences and outcomes. Recognized as one of the fastest-growing companies in the country, this organization prides itself on a warm, inclusive, and professional work environment that prioritizes both patient care and employee satisfaction. The culture encourages teamwork, communication, and professional growth, making it an excellent place for those passionate about healthcare and community service to develop their careers.

The role in focus is that of a Hospital Valet, a vital position that serves as the first point of contact for guests visiting the healthcare facility. This full-time, first-shift position offers hours from Monday through Friday, 10:00 AM to 2:00 PM, with no evening or weekend shifts. The hourly wage ranges from $18.00 to $19.00, inclusive of tips, making it a competitive pay structure for this role. Hospital Valets play a crucial part in ensuring guests have a seamless and welcoming experience from the moment they arrive.

In this rewarding role, valets greet guests with a warm smile and friendly attitude, assist them with parking and retrieving vehicles, and provide helpful directions around the hospital. The ability to anticipate guests' needs and deliver exceptional customer service is essential. The organization also values bilingual candidates, particularly those fluent in both English and Spanish, who can effectively serve the diverse, primarily Hispanic, patient community. This role offers an opportunity to not only contribute to patient satisfaction but also to become a valued team member within a healthcare environment that supports growth and advancement.

The position comes with a robust benefits package including paid time off, daily cash tips, medical, dental, and vision benefits. Employees have access to United Healthcare plans, including prescription coverage, urgent care, and telehealth services. Additional benefits include no-cost cash-value life insurance, performance bonuses, a 401k plan with company matching, and a welcoming team environment. This innovative benefits offering ensures employees are well-supported in their professional and personal lives as part of the team.

Overall, the Hospital Valet role through this respected healthcare organization is an excellent opportunity for individuals with customer service experience who enjoy working in a fast-paced, patient-centered environment. It offers not only competitive wages and excellent benefits but also the chance to be part of a team that is dedicated to improving the quality of life for patients and their families each day.

Job Requirements

  • Minimum 2 years of customer service experience
  • 3 years continuous driver's license experience
  • License must be continuous without suspension or expiration within 3 years
  • No more than 2 minor moving violations within the last 3 years
  • No major moving violations within the last 3 years
  • No alcohol or drug-related violations within the last 3 years
  • Valid driver’s license and meet motor vehicle eligibility
  • Successful completion of background check
  • Ability to walk, stand, and jog for an 8-hour shift
  • Tolerance for inclement weather
  • Ability to lift and carry up to 30 lbs
  • Ability to push wheelchair with guest
  • Clean-cut appearance

Job Qualifications

  • Minimum 2 years of customer service experience
  • Valid driver's license with 3 years continuous experience
  • Bilingual in English and Spanish preferred
  • Excellent communication skills
  • Positive teamwork mindset
  • Ability to work Monday through Friday from 10:00 AM to 2:00 PM

Job Duties

  • Greet guests with a warm smile and friendly attitude
  • Assist guests with parking and retrieving vehicles
  • Provide directions and information to hospital visitors
  • Anticipate guests' needs to deliver exceptional service
  • Maintain professionalism and positive teamwork mindset
  • Ensure compliance with company motor vehicle eligibility requirements
  • Push wheelchairs and assist guests as needed

Job Criteria

Experience

Mid Level (3-7 years)


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