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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $12.00 - $13.00
Work Schedule
Day Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking and hospitality services, renowned for its commitment to delivering exceptional guest experiences across its nationwide locations. Established with the aim of transforming the parking and valet industry, Towne Park prioritizes safety, efficiency, and a welcoming atmosphere, ensuring every guest feels valued and well-cared for from the moment they arrive. The company operates in several markets, providing expert management services that streamline operations for hotels, airports, commercial properties, and special events. Towne Park's dedication to innovative service solutions and professional team members has earned it a reputation as one of the top hospitality-oriented... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the applicable state or commutable distance
- One month related experience or training or equivalent education experience combination
- Ability to read and write English
- Ability to comprehend simple instructions and correspondence
- Ability to present information effectively
- Basic math skills including addition subtraction multiplication and division using American money units
- Understanding of 24 hour and military time
- Ability to understand applicable rate structures
- Ability to operate a manual transmission is desirable
- Must be able to perform parallel parking
- Ability to lift up to 100 pounds occasionally and up to 50 pounds frequently
- Willingness to work outdoors in various weather conditions
- Availability for AM/PM shift work
- Ability to provide friendly and professional guest service consistently
Job Qualifications
- High school diploma or general education degree
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant friendly and professional demeanor with all guests co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions taxis reservations and other inquiries
- Provide guests with information about outlets meeting rooms amenities and local attractions
- Deliver messages items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag guest folio vehicle location damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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