Hospital Valet Attendant - St. Joseph Hospital Lexington

Lexington, KY, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Range $11.00 - $12.00

Work Schedule

Day Shifts

Fixed Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to enhancing the experiences of millions of patients, visitors, and guests across various locations. Known for its commitment to exceptional service, Towne Park specializes in parking and guest services primarily in healthcare and hospitality settings. The company prides itself on fostering an environment where employees not only hold jobs but make significant impacts every day. This ethos is at the heart of Towne Park's mission to create smiles through compassionate, friendly, and efficient service. With a strong reputation for professionalism and a service-oriented culture, Towne Park is an excellent place for individuals seeking rewarding careers in hospitality that allow them to positively influence the lives of others. Towne Park offers competitive wages, comprehensive benefits, and various opportunities for growth and development within the company.

The role of Guest Service Associate at Towne Park is pivotal to delivering the company's promise of exceptional hospitality. This position involves much more than simply parking cars; it requires a warm, professional demeanor and a genuine desire to provide guests with a memorable experience from arrival to departure. The Guest Service Associate is responsible for parking and retrieving vehicles safely and efficiently while assisting guests with their luggage and other needs. This role entails direct interaction with guests, requiring excellent communication skills and a proactive approach to guest services. Employees in this role are expected to greet guests courteously, provide information and assistance as needed, and maintain professionalism in every task. Towne Park offers this position on an hourly wage basis of $11 to $12 plus tips ranging from $5 to $10 per hour. Work schedules may vary and include morning or evening shifts. Towne Park also provides several benefits for eligible employees, including various types of insurance, telemedicine, and a 401k retirement plan. This role is ideal for individuals who are enthusiastic about customer service, attentive to detail, and looking to join a company that values making a positive impact every day.

Job Requirements

High school diploma or general education degree (GED)
Valid driver’s license for the state you are applying to work or within a commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add and subtract three digit numbers and to multiply and divide with tens and hundreds
Ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
Ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Ability to perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
Acknowledge and greet guests within five feet with a professional and friendly demeanor
Use guest last names during interactions
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage as needed
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
Deliver messages, items and/or guest amenities as requested
Shuttle guests to appropriate places that are approved by the location
Explain parking rates and retrieval procedures to guests upon arrival
Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt for all vehicles
Calculate and collect revenue when needed