
Hospital Valet Attendant ($16/Hr W/Cash Tips Daily!): Hillcrest Medical Center (Monday - Friday Availability Required)
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $11.50 - $20.00
Work Schedule
Standard Hours
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company dedicated to delivering exceptional experiences for guests, patients, visitors, and clients. With a strong commitment to creating smiles, Towne Park focuses on providing compassionate service that eases anxieties and enhances the overall experience for everyone they serve. Their services extend beyond simple tasks, aiming to make a significant impact in the lives of guests and those they serve. Towne Park's operational excellence is reflected in their attention to detail and the thoughtful care they take in their hospitality roles. This company values every smile, knowing that each positive interaction makes a difference and fuels their passion for service. Towne Park is recognized as a place where employees contribute to meaningful change daily, fostering an environment of respect, teamwork, and compassionate engagement. Employees at Towne Park are part of a community that respects work-life balance, encourages professional growth, and ensures fair compensation for their dedication.
The role of Guest Service Associate at Towne Park is pivotal to the company’s mission. This position offers a rewarding career opportunity where you can impact guests by providing attentive, friendly, and efficient hospitality services. The Guest Service Associate is responsible for parking and retrieving guest vehicles safely and promptly, assisting with luggage services, and ensuring a pleasant guest experience from arrival to departure. The schedule for this role is Monday through Friday from 1:00 pm to 9:00 pm, which suits those seeking full-time employment. The offered hourly rate starts at $11.50, with total compensation including cash tips potentially ranging from $16 to $20 per hour. Towne Park invests in its employees by providing access to benefits such as accident, critical illness, and hospital indemnity insurance, telemedicine benefits, and a 401k retirement savings plan, emphasizing long-term employee welfare.
The Guest Service Associate must uphold a professional demeanor while greeting guests warmly, using their last names, and maintaining phone etiquette. This role involves parking with caution, assisting guests with directions or transport options, and managing claim checks and revenue collection accurately. It requires strong interpersonal skills, physical ability to handle luggage, and the capability to manage tasks efficiently. Towne Park offers a supportive environment where reasonable accommodations are made for individuals with disabilities, promoting inclusivity in the workplace. The job involves working outdoors under varying weather conditions and necessitates physical exertion, including lifting up to 100 pounds and walking or standing for extended periods. Towne Park is committed to ongoing training and provides the structure needed to help employees succeed while following established operational guidelines. In summary, this role is ideal for individuals who enjoy hospitality, have a friendly and professional attitude, and seek to make a positive impact in the community they serve.
The role of Guest Service Associate at Towne Park is pivotal to the company’s mission. This position offers a rewarding career opportunity where you can impact guests by providing attentive, friendly, and efficient hospitality services. The Guest Service Associate is responsible for parking and retrieving guest vehicles safely and promptly, assisting with luggage services, and ensuring a pleasant guest experience from arrival to departure. The schedule for this role is Monday through Friday from 1:00 pm to 9:00 pm, which suits those seeking full-time employment. The offered hourly rate starts at $11.50, with total compensation including cash tips potentially ranging from $16 to $20 per hour. Towne Park invests in its employees by providing access to benefits such as accident, critical illness, and hospital indemnity insurance, telemedicine benefits, and a 401k retirement savings plan, emphasizing long-term employee welfare.
The Guest Service Associate must uphold a professional demeanor while greeting guests warmly, using their last names, and maintaining phone etiquette. This role involves parking with caution, assisting guests with directions or transport options, and managing claim checks and revenue collection accurately. It requires strong interpersonal skills, physical ability to handle luggage, and the capability to manage tasks efficiently. Towne Park offers a supportive environment where reasonable accommodations are made for individuals with disabilities, promoting inclusivity in the workplace. The job involves working outdoors under varying weather conditions and necessitates physical exertion, including lifting up to 100 pounds and walking or standing for extended periods. Towne Park is committed to ongoing training and provides the structure needed to help employees succeed while following established operational guidelines. In summary, this role is ideal for individuals who enjoy hospitality, have a friendly and professional attitude, and seek to make a positive impact in the community they serve.
Job Requirements
- High school diploma or general education degree
- Must hold a valid driver’s license for the state or within commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information to guests and employees
- Ability to perform basic arithmetic with American money
- Ability to understand 24-hour and military time
- Ability to understand applicable rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience or equivalent education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write and comprehend standard English
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic arithmetic including adding, subtracting, multiplying and dividing with units of American money
- Ability to understand 24-hour and military time systems
- Ability to understand applicable rates
- Ability to operate a manual transmission highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, coworkers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about outlets, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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