Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $75,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible scheduling

Job Description

Livewell is a dynamic and rapidly growing veterinary care provider committed to delivering exceptional medical services and compassionate care to pets and their families. As a leader in veterinary healthcare, Livewell is dedicated to creating innovative and community-centric hospitals that focus on both the well-being of animals and the satisfaction of their owners. The company's mission extends beyond clinical care to building meaningful relationships within local communities, ensuring that each hospital becomes a trusted and valued landmark. With a robust operational framework and a focus on quality, Livewell offers a compelling career opportunity for those passionate about growth, leadership, and veterinary medicine.

The Livewell Hospital Manager role is a unique and impactful leadership position tasked with launching, growing, and stabilizing a brand-new veterinary hospital from inception. This role is integral in shaping the culture, establishing operational best practices, and driving the hospital towards long-term success. Working closely with the Founding Doctor of Veterinary Medicine (DVM) and regional leadership, the Hospital Manager is a key player in setting strategic direction and operational rhythm. This position requires a high-energy professional, with grit and resilience, who thrives in start-up environments and is motivated to build a high-performing team and a thriving business. Beyond managing day-to-day operations, the Hospital Manager is instrumental in community engagement, financial management, and delivering superior client experiences. Livewell offers an environment where leadership is rewarded, and those in this role become foundational members of a growing veterinary network. This is a full-time employment opportunity designed for leaders who are ready to make a profound difference by establishing a community landmark and advancing the standard of veterinary care.

Job Requirements

  • high school diploma or equivalent
  • previous management experience in veterinary medical retail or service environments preferred
  • strong leadership and team-building skills
  • excellent communication and organizational skills
  • ability to manage financial aspects including P&L and labor costs
  • resilience and adaptability in fast-paced start-up settings
  • willingness to engage with community and build local partnerships

Job Qualifications

  • high energy enthusiasm and a strong growth mindset
  • demonstrated grit resilience and ability to navigate ambiguous start-up dynamics
  • experience building and developing teams with a positive culture-focused leadership style
  • willingness to learn and own financial performance including P&L labor and inventory
  • strong communication and organizational skills balancing execution and strategy
  • previous management experience in veterinary medical retail or service environments preferred
  • de novo or start-up experience in veterinary medicine strongly preferred

Job Duties

  • establishing hospital culture standards and expectations
  • implementing operational playbooks and aligning medical and business strategy
  • developing and executing local marketing strategies
  • building relationships with community organizations and businesses
  • leading interviewing and hiring processes for support roles
  • building and sustaining a high-performance team culture
  • managing P&L performance, labor costs, and inventory controls
  • identifying opportunities to enhance profitability and operational efficiency
  • creating systems to support hospitality and efficiency
  • ensuring high-quality service and proactively resolving client concerns

Job Criteria

Experience

Mid Level (3-7 years)


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