Job Overview
Compensation
Salary
Range $65,000.00 - $75,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
wellness programs
Job Description
Livewell is a pioneering veterinary hospital company dedicated to redefining pet care with an integrated, client-focused approach that balances medical excellence and compassionate service. As a leader in veterinary healthcare innovation, Livewell emphasizes the cultivation of strong relationships between pet owners and veterinary professionals through community-centered and operationally efficient practices. With a growing footprint across diverse regions, Livewell is committed to establishing new facilities that become trusted community landmarks, providing high-quality care to pets while fostering a workplace culture centered on growth, positivity, and collaboration.
The role of a Livewell Hospital Manager is a unique and exciting opportunity to build, grow, and stabilize a brand-new veterinary hospital from the ground up. This is not just about managing daily clinic operations but about shaping the foundational culture and operational framework that will define the hospital's long-term success. As a critical leader within the organization, you will work closely with the Founding Doctor of Veterinary Medicine (DVM) and regional leadership teams to integrate clinical standards with business objectives. Your role will encompass a wide spectrum of responsibilities—from establishing hospital policies and operational standards to spearheading local marketing initiatives designed to engage and connect with the community.
In this dynamic position, you will recruit and develop a high-performing, cohesive team that exemplifies Livewell's values and standards. You will manage financial aspects including profit and loss (P&L), labor costs, and inventory controls, ensuring the hospital operates efficiently and profitably. Your leadership will also prioritize delivering an exceptional client experience by creating efficient systems that focus on hospitality, responsiveness, and high-quality service standards. Because the hospital you build will serve as a community landmark, your efforts will directly influence both the immediate environment and the broader Livewell brand.
Candidates for this role should exhibit high energy, grit, and a strong growth mindset to thrive in a start-up environment. Experience in building and leading teams, particularly in veterinary, medical, retail, or service contexts, will provide a solid foundation for success. Preference is given to those with de novo or startup experience within veterinary medicine. This full-time hospital manager position offers a chance to grow your leadership career while impacting community health and business growth in an innovative veterinary setting. With a focus on resilience, strategic thinking, and operational excellence, you will be instrumental in delivering outstanding care and establishing a thriving veterinary hospital that sets new industry standards.
The role of a Livewell Hospital Manager is a unique and exciting opportunity to build, grow, and stabilize a brand-new veterinary hospital from the ground up. This is not just about managing daily clinic operations but about shaping the foundational culture and operational framework that will define the hospital's long-term success. As a critical leader within the organization, you will work closely with the Founding Doctor of Veterinary Medicine (DVM) and regional leadership teams to integrate clinical standards with business objectives. Your role will encompass a wide spectrum of responsibilities—from establishing hospital policies and operational standards to spearheading local marketing initiatives designed to engage and connect with the community.
In this dynamic position, you will recruit and develop a high-performing, cohesive team that exemplifies Livewell's values and standards. You will manage financial aspects including profit and loss (P&L), labor costs, and inventory controls, ensuring the hospital operates efficiently and profitably. Your leadership will also prioritize delivering an exceptional client experience by creating efficient systems that focus on hospitality, responsiveness, and high-quality service standards. Because the hospital you build will serve as a community landmark, your efforts will directly influence both the immediate environment and the broader Livewell brand.
Candidates for this role should exhibit high energy, grit, and a strong growth mindset to thrive in a start-up environment. Experience in building and leading teams, particularly in veterinary, medical, retail, or service contexts, will provide a solid foundation for success. Preference is given to those with de novo or startup experience within veterinary medicine. This full-time hospital manager position offers a chance to grow your leadership career while impacting community health and business growth in an innovative veterinary setting. With a focus on resilience, strategic thinking, and operational excellence, you will be instrumental in delivering outstanding care and establishing a thriving veterinary hospital that sets new industry standards.
Job Requirements
- high energy enthusiasm and a strong growth mindset
- demonstrated grit resilience and the ability to navigate ambiguous start up dynamics
- experience building and developing teams with a positive culture focused leadership style
- willingness to learn and own financial performance p and l labor inventory
- strong communication and organizational skills with the ability to balance execution and strategy
- previous management experience in veterinary medical retail or service environments preferred
- de novo or start up experience specifically within veterinary medicine strongly preferred
Job Qualifications
- experience building and developing teams with a positive culture focused leadership style
- strong communication and organizational skills
- willingness to learn and own financial performance including p and l labor and inventory
- previous management experience in veterinary medical retail or service environments preferred
- de novo or start up experience specifically within veterinary medicine strongly preferred
- high energy enthusiasm and a strong growth mindset
- demonstrated grit resilience and ability to navigate ambiguous start up dynamics
Job Duties
- build hospital culture standards and expectations from day one implementing operational playbooks
- partner with founding dvm to align medical and business strategy
- develop and execute local marketing strategies to drive community engagement and visit trends
- recruit hire and develop a cohesive growth oriented team culture
- hold teammates accountable to high performance and behavioral standards
- manage profit and loss performance labor costs and inventory controls
- identify and execute opportunities to improve profitability and operational efficiency
- create systems to support hospitality and efficiency ensuring high quality client service and proactive resolution of concerns
Job Criteria
Experience
No experience required
Job Location
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