Hospital Food Service Manager - SEARHC - Sitka, Alaska

Job Overview

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Compensation

Hourly
Range $19.50 - $31.00
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Benefits

Relocation assistance
competitive salary
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

Aramark Healthcare+ is a division of Aramark, a leading global provider of food, facilities, and uniform services to various sectors including healthcare, education, business, and sports. Serving millions of guests daily in 15 countries, Aramark is known for its commitment to quality, sustainability, and community impact. The organization prides itself on fostering an inclusive workplace where employees can grow professionally and contribute meaningfully to the communities they serve. Aramark Healthcare+ focuses specifically on delivering tailored foodservice and support solutions to hospitals and healthcare facilities, emphasizing patient satisfaction, safety, and operational excellence.

Currently, Aramark Healthcare+ is seeking a Hospital Food Service Manager to oversee the day-to-day retail dining operations at the Southeast Alaska Regional Health Consortium (SEARHC) in Sitka, Alaska. This is a full-time position where relocation assistance is available for qualified candidates. The Hospital Food Service Manager plays a critical leadership role by managing all aspects of retail food service operations, ensuring that guests receive a high-quality dining experience that aligns with both client expectations and Aramark's standards. The role requires overseeing food safety compliance, customer service excellence, merchandising strategies, and financial performance management.

In this key position, the Hospital Food Service Manager will lead a team focused on operational efficiency and delivering excellent customer service in a fast-paced healthcare environment. Responsibilities include implementing Aramark’s coaching model to engage and develop team members, maintaining safety and sanitation standards, managing profit and loss, and operationalizing processes and performance metrics to improve margins. They will supervise front-of-house areas such as cafeterias, food courts, and quick-service venues, ensuring smooth operations and consistent quality.

The successful candidate will also be responsible for coordinating with internal departments and vendors to create a seamless retail dining experience. They will handle inventory, menu planning, and adherence to safety policies, while directly managing hiring, discipline, and performance evaluations for their team. This role demands strong leadership, excellent communication, detailed organizational skills, and the ability to balance operational goals with customer satisfaction.

Working at Aramark means being part of a company that values equal opportunity and diversity, providing an inclusive environment where employees can reach their full potential. The Hospital Food Service Manager contributes significantly to the overall mission by ensuring that retail dining operations support the health and well-being of patients, visitors, and staff at SEARHC. This position offers the opportunity to grow professionally while making a positive impact in healthcare food service delivery in a unique Alaskan community.

Job Requirements

  • High school diploma or equivalent
  • At least 2 years of food service leadership experience
  • 1-3 years of experience in supervisor or management role
  • Ability to stand for extended periods
  • Ability to lift, carry, push, and pull up to 50 lb
  • Strong communication skills
  • Ability to demonstrate customer service excellence

Job Qualifications

  • At least 2-3 years of food service leadership experience
  • 1-3 years of supervisory or management experience
  • Strong communication skills
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to stand for extended periods
  • Ability to lift, carry, push, and pull up to 50 lb

Job Duties

  • Leverages Aramark's coaching model to engage and develop team members
  • Ensures individual and team performance meets objectives and client expectations
  • Ensures safety and sanitation standards in all operations
  • Maintains effective client and customer rapport
  • Identifies client needs and communicates operational progress
  • Ensures the completion and maintenance of profit and loss statements
  • Delivers client and company financial targets
  • Adopts all Aramark processes and systems and educates teams on key levers to improve margins
  • Creates value through efficient operations and cost controls
  • Complies with Operational Excellence fundamentals for food and labor initiatives
  • Ensures team training and execution abilities
  • Supervises team regarding production, quality and control
  • Maintains a safe and healthy environment
  • Manages food service at an assigned retail food location
  • Assists in ordering, receiving, storing, preparing and serving food and related products
  • Ensures sanitation and safety compliance
  • Directly supervises two or more employees managing hiring, discipline, and reviews
  • Assists in location forecast and accounting
  • Conducts periodic inventory and maintains compliance records
  • Coordinates with other departments
  • Interfaces with vendors and key clients
  • Manages front of house dining operations
  • Develops and implements retail service plans
  • Maintains interdepartmental relationships for a unified experience

Job Criteria

Experience

Mid Level (3-7 years)


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