Hospital Food and Nutrition Services

Trinity Health Grand Rapids is a prominent healthcare organization known for its commitment to providing exceptional medical services and compassionate care. As part of one of the largest Catholic healthcare systems in the country, Trinity Health Grand Rapids has earned a reputable standing for its dedication to patient-centered care, professional growth, and community well-being. The organization prides itself on upholding its mission and core values, which emphasize honoring the dignity of every individual and fostering an inclusive workplace where diverse talents and perspectives are valued. This foundation creates an environment where employees can thrive personally and professionally, contributing to meaningful healthcare delivery across medical services and support sectors.

The available role is a Full-Time Food Service Worker position within the Nutrition Services Department at Trinity Health Grand Rapids. This position offers an excellent career opportunity for individuals who are passionate about delivering quality food service in a healthcare setting, combined with customer service excellence. The role involves collaborating closely with clinical dietitians, nursing units, patients, and guests to provide outstanding food service support that ensures patient satisfaction and nutritional care. Emphasis is placed on on-the-job training, allowing candidates with little or no prior experience in healthcare food services to gain the skills required for success and career advancement.

This position features various shifts with full-time and part-time opportunities on the 1st and 2nd shifts, giving flexibility for work-life balance considerations. Employees benefit from immediate access to comprehensive benefits including health, dental, and vision insurance starting from day one, highlighting the organization’s investment in the health and well-being of its workforce. Trinity Health Grand Rapids promotes unlimited career growth opportunities, making it an attractive establishment for those seeking long-term professional development within a large and respected healthcare organization.

Responsibilities of the Food Service Worker position include processing room service orders, interacting directly with patients and family members to take food orders accurately over the phone and through computerized systems, and supporting sanitation operations through dishwashing duties. The role requires promoting positive customer service relations, ensuring a responsive and respectful experience for patients, families, nursing staff, and other stakeholders. Maintaining current knowledge of safe food handling and sanitation practices is also essential to uphold the department’s standards of care and hygiene.

Candidates ideally should be at least 16 years old and have some background in guest service. A high school diploma or GED is preferred but not mandatory. The role demands dependability with expectations to work every other weekend and rotating holidays, reflecting the healthcare industry's need for consistent food service provision to patients and staff throughout the week.

Trinity Health Grand Rapids is deeply committed to creating a diverse and inclusive workplace. The organization ensures equal employment opportunity without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Employees join a team dedicated to compassion, respect, and the shared purpose of delivering person-centered care in a supportive and empowering environment. This role is ideal for individuals seeking a rewarding and stable career in food service within the healthcare system, equipped with support, training, and meaningful benefits that encourage growth and success.