Hospital Concierge-HCC 9 Inpatient Complex Rehab-Evening Shift (35 Hours)

NYU Langone Health is a fully integrated academic medical center and health system renowned for its exceptional patient outcomes and quality of care. It has been ranked as the No. 1 comprehensive academic medical center in the country for three consecutive years by Vizient Inc., underscoring its leadership in healthcare excellence. With a vast network that includes six inpatient locations, the Perlmutter Cancer Center, and over 320 outpatient locations spanning New York and Florida, NYU Langone Health provides patients with access to a wide range of medical services under a unified standard of care. The institution is distinguished not only by its clinical achievements but also by its strong commitment to research and education. With revenue of $14.2 billion this year, NYU Langone includes two tuition-free medical schools located in Manhattan and Long Island, and manages a significant research enterprise supported by over $1 billion in active awards from the National Institutes of Health.

The opportunity to join NYU Langone Health as a Hospital Concierge at the HCC 9 Inpatient Complex Rehab unit on the evening shift presents a chance to contribute meaningfully to patient care in a dynamic, high-caliber environment. This full-time position involves working 35 hours per week in a role that supports the nursing team and enhances the patient experience through crucial administrative and communication functions. The Hospital Concierge acts as a pivotal liaison among patients, visitors, healthcare team members, and multiple hospital departments to ensure smooth operation of patient care activities. Key responsibilities include greeting and checking in patients promptly, coordinating activities within the unit, and maintaining clear and effective communication with all stakeholders.

Candidates for this role must be proficient in computer operations, including data entry and use of hospital intranet systems, and possess excellent interpersonal and communication skills. The role demands a proactive approach to problem solving and the ability to assist patients and families in navigating hospital processes effectively. While prior clerical or customer service experience is preferred, NYU Langone Health values a diverse workforce and encourages bilingual candidates to apply. This position embodies NYU Langone's core values and dedication to inclusive and compassionate healthcare delivery.

In addition to the vital responsibilities within this position, NYU Langone Health is proud to offer a comprehensive benefits and wellness package that supports employees through all stages of life. This package includes financial security benefits, generous paid time off, employee resource groups, and a holistic wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care aspects. The salary for this position is competitively set at $61,078.01 annually, reflecting NYU Langone’s commitment to transparency and equity in compensation. Working at NYU Langone Health means being part of a respected institution that fosters professional growth, values diversity and inclusion, and prioritizes the overall well-being of its workforce and their families. Join NYU Langone Health and be part of a team that consistently sets the standard for excellence in healthcare and patient service.