HOPE Place Front Desk Associate

HOPE 4 Youth is a dedicated nonprofit organization committed to the mission of ending youth homelessness. Rooted deeply in the community, HOPE 4 Youth strives to provide comprehensive pathways that support and empower unhoused youth to reach their full potential. The organization focuses on ensuring all youth feel safe, valued, and supported, beginning with meeting their basic needs and extending to offering tools that enable them to thrive independently. HOPE 4 Youth operates by providing a safe, welcoming environment where young people can access essential services such as basic needs support, educational and employment programs, and transitional housing options. HOPE 4 Youth believes strongly in the power of youth potential and collaborates with the community to address and improve the challenges faced by unhoused youth.

A career with HOPE 4 Youth means being part of a mission-driven team passionate about creating positive change. HOPE 4 Youth embraces core values including being resourceful, accountable, inclusive, hopeful, and compassionate. The organization fosters a team environment where collaboration flourishes and diverse perspectives and talents are valued and respected. This environment enhances the impact HOPE 4 Youth has on the community and the youth it serves.

The role of HOPE Place Front Desk Associate is a vital part of this team. This position involves providing general front desk and administrative support while maintaining positive, compassionate interactions with residents. The Front Desk Associate will serve as an essential point of contact at HOPE Place, managing communication duties such as answering phones and responding to emails, maintaining accurate records, and supporting agency operations through various administrative tasks. This role requires a reliable, detail-oriented individual who can work independently, as they will often be the only staff member onsite during certain shifts, specifically every other weekend from 3pm to 11pm on Friday, Saturday, and Sunday.

HOPE 4 Youth offers competitive wages at $16.00 per hour for this part-time position, alongside valuable benefits like earned sick and safe time, and a retirement plan with a 3% employer match including immediate vesting. Additionally, employees and their spouses have access to discounted tuition programs and professional development opportunities through a partnership with St. Mary’s University. The position also offers avenues for advancement such as internships and job placement assistance.

This is more than just a job; it is an opportunity to contribute to a community-focused organization that truly makes a difference in the lives of vulnerable youth. Those who join HOPE 4 Youth are joining a supportive, engaging team dedicated to equity, inclusion, and compassionate service, making it an enriching workplace for those motivated to help others and foster meaningful change.