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Homewood Suites Wilmington Mayfaire - Housekeeper

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel, located in a vibrant and accessible area close to Wrightsville Beach and Mayfaire Town Center, offers guests more than just a place to stay. We are a dedicated hospitality provider that prides itself on delivering exceptional service and creating memorable experiences for all our guests. Our property is situated conveniently near popular attractions such as Airlie Gardens, USS NC Battleship, Screen Gems Studios, and downtown Wilmington, making it an ideal destination for both leisure and business travelers. Guests enjoy amenities including free hot breakfast daily, complimentary WiFi, and weekday evening socials that foster a welcoming community atmosphere.

We are seeking a passionate Housekeeper to become an integral part of our team. This role is fundamental to ensuring our hotel maintains its high standards of cleanliness and guest satisfaction. As a Housekeeper, you will play a vital role in shaping the guest experience by transforming guest rooms into immaculate and inviting spaces. Your attention to detail and dedication will ensure that every element from the linens to the public areas sparkles with cleanliness. The position involves a blend of routine cleaning tasks and deeper maintenance activities like changing air conditioning filters and refreshing paintwork, which contribute to keeping our hotel in pristine condition.

This position offers full-time employment with competitive benefits including medical, dental, and vision coverage, various insurance options, paid time off, and a 401k retirement plan. We also offer daily pay options after an initial waiting period, supporting your need for financial flexibility. This is an opportunity to work in a dynamic environment where teamwork and guest service are paramount. The Housekeeper will be the friendly face guests remember, assisting with their needs and ensuring a safe and pleasant stay.

If you take pride in making environments shine and enjoy engaging with guests to enhance their visit, this role is perfect for you. You’ll be responsible for maintaining the cleanliness of guest rooms, lobbies, hallways, and restroom areas. Ensuring your housekeeping cart is stocked and ready, you will consistently uphold our high standards, making a positive difference in the overall guest experience. Safety and care are key aspects of your daily routine, safeguarding both guests and team members by attentively monitoring sensitive areas and practicing safe work habits.

Joining our team means becoming part of a community dedicated to excellence and guest happiness. The role requires a keen eye for detail, a proactive approach to cleaning and maintenance tasks, and the ability to communicate effectively with guests and team members alike. Your work will not only create attractive spaces but also contribute to the warmth and welcoming feel that encourages guests to return to our hotel time and again.

Job Requirements

  • high school diploma or equivalent preferred
  • strong attention to detail
  • ability to communicate effectively with guests and team members
  • ability to perform cleaning and maintenance duties
  • physical ability to perform housekeeping tasks
  • availability to work flexible hours
  • commitment to maintaining safety standards

Job Qualifications

  • high school diploma or equivalent preferred
  • strong attention to detail
  • ability to communicate effectively with guests and team members
  • experience in housekeeping or hospitality preferred
  • customer service skills
  • ability to work independently and as part of a team

Job Duties

  • Transform guest rooms and equipment into spotless sanctuaries
  • shine up lobbies, hallways, and restrooms so every corner gleams
  • maintain housekeeping cart with supplies and fresh linens
  • conduct deep cleaning tasks such as changing air conditioning filters and touch-up painting
  • assist guests with friendly customer service and deliver items as needed
  • monitor sensitive areas to ensure guest and property safety
  • practice safe work habits to promote a safe working environment

Job Criteria

Experience

Entry Level (1-2 years)


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