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Homewood Suites Tucson - Housekeeping Assistant Supervisor
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k plan
Job Description
Homewood Suites by Hilton Tucson/St. Philip's Plaza University is a premier extended-stay hotel located in the beautiful Catalina foothills of Tucson, Arizona, just a short distance from the University of Arizona's main campus. This hotel places travelers conveniently near local sporting events, cultural attractions, and excellent shopping and dining experiences. Among the local highlights is the weekend Farmer's Market, the largest market in Southern Arizona dedicated to locally grown products. The hotel aims to provide guests with comfort and convenience by offering spacious suites equipped with complimentary internet access, separate living and dining areas, and fully functional kitchens including a... Show More
Job Requirements
- At least 1 to 2 years of progressive experience in a hotel or related field
- High School diploma or equivalent
- Ability to assist and supervise housekeeping staff
- Knowledge of hotel housekeeping standards and safety regulations
- Effective communication and interpersonal skills
- Ability to inspect and maintain cleanliness standards
- Capability to handle guest interactions in a friendly and professional manner
Job Qualifications
- At least 1 to 2 years of progressive experience in a hotel or related field
- High School diploma or equivalent
- College coursework in related field helpful
- Previous supervisory responsibility preferred
Job Duties
- Approach all encounters with guests and associates in a friendly, service oriented manner
- Maintain regular attendance in compliance with Aimbridge Hospitality standards
- Maintain high standards of personal appearance and grooming
- Comply at all times with Aimbridge Hospitality standards and regulations
- Inspect staff's work performance within assigned section on a daily basis
- In the absence of Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and report their availability
- Oversee the organized closing of floors at the end of the day
- Ensure records of daily assignments are completed and turned in on time
- Maintain key control system
- Assist with supervision of all Laundry and Housekeeping staff
- Handle Lost and Found items according to standards
- Be familiar with all Aimbridge Hospitality policies and House Rules
- Ensure associates are attentive, friendly, and courteous to guests and staff
- Ensure overall appearance and cleanliness of staff
- Carry an active pager/radio to maintain contact with Front Office and Engineering
- Oversee daily assignment of duties to Room and House Attendants
- Monitor cleanliness and orderliness of Room Attendants' carts and closets
- Report progress of out-of-order rooms to Guest Services Manager
- Initiate and follow through on repair and maintenance work orders
- Assist with training of Room Attendants
- Motivate, coach, and counsel staff as needed
- Collect keys and assignment sheets daily at shift end
- Attend meetings as required by Management
- Ensure completion of regular maintenance and cleaning projects
- Monitor VIPs, special guests, and special requests
- Perform other duties as requested by Management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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