Home2 Suites College Station - Front Desk Supervisor

Home2 Suites by Hilton College Station is a modern, extended-stay hotel located just one block from Texas A&M University, also known as 'AggieLand.' This property offers a blend of comfort, convenience, and amenities tailored to both business and leisure travelers. Guests appreciate the location, which is just a short 10-minute drive from Easterwood Airport and close to popular local attractions such as Wolf Pen Creek Park, Veterans Park, and Kyle Field. The hotel provides thoughtfully designed suite-style rooms with kitchens equipped with microwaves, dishwashers, and full-size refrigerators, making an extended stay comfortable and convenient. High-speed WiFi, large work areas, sofa beds, and 42-inch HD TVs with a flexible Working Wall allowing guests to customize their space further enhance the guest experience.

The Front Desk Supervisor at Home2 Suites by Hilton College Station plays a pivotal role in ensuring guests feel genuinely welcomed and valued from the moment they arrive. This position is integral to leading the front desk team with enthusiasm and professionalism, setting a high standard of hospitality that creates memorable guest experiences. The supervisor oversees smooth operations, including efficient check-ins and check-outs, handling reservations, VIP requests, and responding to guest inquiries while maintaining impeccable service standards. Additionally, the Front Desk Supervisor contributes to hotel revenue management by being knowledgeable about current rates, packages, and promotions to optimize room sales and guest satisfaction. This role demands a hands-on leader who can build a communicative, motivated team, effectively train new associates, and resolve guest concerns or workplace challenges promptly and thoughtfully, always with safety and quality standards top of mind.

This full-time position offers a competitive benefits package following the initial employment period, including the opportunity for daily pay, comprehensive medical, dental, and vision coverage, short-term and long-term disability insurance, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. The ideal candidate will bring 2 to 3 years of progressive experience in hospitality, preferably with supervisory experience, and possess a valid driver’s license and necessary certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid. High school diploma or equivalent is mandatory, with some college coursework considered an asset. Joining the Home2 Suites by Hilton College Station team means stepping into a role where leadership, passion for hospitality, and attention to detail combine to make every guest stay exceptional.