Army and Air Force Exchange logo

Hollman Exchange Food Service Worker at $18.23 An Hour

Job Overview

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Compensation

Hourly
Exact $18.23
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program

Job Description

The Exchange is a distinguished retail and food service establishment dedicated to supporting military members, their families, and the broader community. Known for its commitment to excellence and customer service, the Exchange operates a variety of food outlets including well-known brands such as Starbucks and Burger King. As an award-winning employer, the Exchange prioritizes hiring military personnel and their families, along with individuals motivated to contribute to the military community. One of the unique aspects of working at the Exchange is the significant contribution it makes annually: two-thirds of its earnings are reinvested back into the military community, reflecting its deep commitment beyond just business operations.

Working at the Exchange means joining a team that values its people and offers ample opportunities for personal and professional growth. The role of a Food Service Worker within the Exchange is central to delivering an outstanding customer experience across its diverse food venues. This position involves engaging with customers in a friendly and authentic manner while ensuring their needs are met through attentive service. Food Service Workers play a crucial role in maintaining the high standards of the Exchange by accurately completing transactions and providing a positive, welcoming atmosphere that encourages repeat business and customer satisfaction.

Employees enjoy flexible schedules, making it easier to balance work with personal commitments. In addition, the Exchange offers comprehensive benefits including medical, dental, life, and disability insurance, along with paid time off, shift differentials, holiday pay, and traditional pension and 401K plans for qualifying associates. Employee status at the Exchange also includes access to military base facilities and programs such as the Mass Transit program, which adds to the overall quality of employment and daily life. The Exchange fosters a culture of development, where team members are supported with the tools and resources needed to succeed in their roles and grow within the company. By joining the Exchange as a Food Service Worker, you are becoming part of a devoted and passionate team that not only values your contributions but also commits to your continued development and success.

Job Requirements

  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Fast food experience preferred

Job Qualifications

  • Able to lift up to 45 pounds (occasional lifting over 50 pounds)
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you'll be right with them
  • Listen to customer needs
  • ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

No experience required


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