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Holiday Inn Express & Suites Oklahoma City Downtown Bricktown - Housekeeper

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The Holiday Inn Express & Suites Bricktown of Oklahoma City is a modern hotel located conveniently off I-235 and I-40, offering easy access to the vibrant Bricktown Canal and numerous local attractions. This hotel is an excellent choice for groups, government travelers, and tourists alike. Guests find themselves just minutes away from key business hubs such as Continental Resources, GE Oil and Gas Research Center, Tapstone Energy, Devon Energy, and the OKC Convention Center. For leisure and culture enthusiasts, the hotel is close to White Water Bay, Frontier City, the Oklahoma City Zoo, the Science Museum, the Young Family Athletic Center, the National Cowboy and Western Heritage Museum, and the University of Oklahoma. Additionally, iconic landmarks including the Oklahoma City National Memorial, Museum of Art, Paycom Center, Chickasaw Bricktown Ballpark, and the Boathouse District are within walking distance, making this location incredibly convenient for visitors who want to explore downtown Oklahoma City. The hotel itself features modern accommodations, a complimentary hot breakfast, a 24-hour fitness facility, onsite parking, and free Wi-Fi. Each guest room includes plush bedding, a 42-inch TV, microwave, mini fridge, and Keurig coffee maker, ensuring a comfortable and convenient stay for all guests.

Joining the Holiday Inn Express & Suites team as a Housekeeper means becoming an essential part of delivering an exceptional guest experience. As a Housekeeper, you will play the vital role of maintaining cleanliness and creating welcoming environments that guests appreciate and remember. Your daily responsibilities will include transforming guest rooms into immaculate retreats by ensuring all areas are spotless, beds are freshly made with crisp linens, and facilities such as hallways, lobbies, and restrooms are thoroughly cleaned and well-maintained. Beyond the routine cleaning, this role involves deep-cleaning duties such as replacing air conditioning filters and performing minor maintenance tasks to keep the hotel in pristine condition.

Moreover, you will be a cornerstone of guest satisfaction by providing friendly and attentive customer service. Whether assisting with guest requests or responding promptly to their needs, your positive attitude will enhance the overall guest experience and contribute to their desire to return. Safety is also a key priority, so you will help maintain a secure environment for both guests and staff by observing safety protocols and identifying potential hazards.

This position is ideal for individuals who take pride in their work, have a keen eye for detail, and enjoy contributing to a clean, inviting atmosphere. The hotel values teamwork and fosters a supportive, family-like workplace where employees are celebrated regularly through team-building activities and events. Full-time employees are eligible for a competitive benefits package after the initial waiting period, which includes daily pay options, medical, dental, and vision coverage, disability income, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. This role offers a unique opportunity to grow your career in hospitality while working in a lively downtown hotel setting dedicated to excellence in guest service.

Job Requirements

  • high school diploma or equivalent preferred
  • strong attention to detail
  • effective communication skills with guests and team members

Job Qualifications

  • high school diploma or equivalent preferred
  • strong attention to detail
  • effective communication skills with guests and team members

Job Duties

  • transform guest rooms and equipment into spotless sanctuaries
  • shine up lobbies, hallways, and restrooms so every corner gleams
  • keep housekeeping cart loaded and ready
  • freshen up beds with crisp linens and restock supplies
  • perform deep cleaning tasks such as replacing AC filters and minor maintenance
  • provide friendly and attentive customer service
  • maintain safety by practicing safe work habits and monitoring sensitive areas

Job Criteria

Experience

Entry Level (1-2 years)


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