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Hilton San Francisco Financial District - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $34.00 - $37.50
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k plan
Job Description
Hilton San Francisco Financial District is a prestigious hotel located in the vibrant heart of downtown San Francisco. Positioned at the crossroads of the Financial District, Chinatown, and North Beach, this hotel offers both business and leisure travelers a prime location to explore the city's iconic landmarks, diverse dining options, and cultural experiences. The Hilton San Francisco Financial District combines contemporary comfort with classic hospitality, featuring an on-site restaurant and bar that caters to a variety of tastes. Guests enjoy amenities such as air-conditioned rooms equipped with coffee machines, 55-inch flat-screen smart TVs, large work desks, and ergonomic desk chairs,... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or customer service preferred
- knowledge of hotel management software
- proficiency in Microsoft Office
- excellent interpersonal and communication skills
- ability to handle stressful situations calmly
- strong problem-solving abilities
Job Qualifications
- High school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication skills
- strong organizational abilities
- ability to multitask effectively
Job Duties
- Greet guests with warmth and professionalism
- manage guest check-ins and check-outs efficiently
- handle guest inquiries and requests promptly
- maintain accurate reservation records
- coordinate with hotel departments to fulfill guest needs
- resolve guest complaints and issues with quick problem-solving
- multitask front desk operations to ensure smooth workflow
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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