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Hilton Miami Dadeland Hotel - Starbucks Shift Lead-Restaurant 4
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Hilton Miami Dadeland is a premier 4-star hotel located in South Miami, offering guests a sophisticated and comfortable environment enriched with modern amenities. Nestled with views of a serene lake and featuring a lush garden and a shared lounge, the hotel promises a memorable experience whether guests are staying for business or leisure. The property boasts a fitness center, a 24-hour front desk, ATM services, and luggage storage, all designed to facilitate convenience and comfort. Each air-conditioned room includes free WiFi, a private bathroom, a wardrobe, a desk, and a flat-screen TV, making it an ideal choice for those seeking... Show More
Job Requirements
- Minimum one year experience in a supervisory or management food and beverage position
- Friendly and customer centric attitude
- Ability to maintain professional appearance and dress
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Availability to work flexible hours
- Basic math skills for managing costs and inventories
Job Qualifications
- Minimum one year experience in a supervisory or management food and beverage position
- Strong customer service skills with a friendly and positive attitude
- Professional image and appearance
- Ability to lead and train staff effectively
- Knowledge of standard operating procedures for beverage preparation
- Experience with inventory and labor cost management
Job Duties
- Prepares beverages requested by customers or servers according to standard operating procedures
- Maintains clean and organized work areas to maximize efficiency
- Responds quickly to guest requests in a friendly manner
- Performs pre and post-shift side work including stock service station and coffee making
- Inspects Starbucks facility daily to ensure quality food, presentation, cleanliness and completion of side work
- Assists Department Head/General Manager in training Barista personnel
- Assists with scheduling associates and managing labor costs
- Participates in monthly inventories and initiates programs to reduce breakage and loss
- Assists in recruitment using company hiring standards
- Conducts pre-shift meetings to prepare staff
- Assists in developing and implementing Food and Beverage promotions
- Ensures beverage costs meet budget
- Maintains professional appearance and service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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