Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
employee hotel discounts
Tuition Assistance
Job Description
Hilton is a world-renowned hospitality company that operates a vast portfolio of hotels and resorts around the globe. With a strong commitment to delivering exceptional guest experiences, Hilton has established itself as a leader in the hotel industry by maintaining high standards of service, quality, and comfort. The company prides itself on fostering a welcoming and professional environment for both employees and guests. Hilton's reputation for excellence is built on its dedication to hospitality innovation and its focus on creating memorable stays for travelers worldwide.\n\nThe role of a Housekeeper or Room Attendant at Hilton is essential to maintaining the cleanliness, appearance, and overall atmosphere of guest rooms and hotel areas. This position plays a pivotal role in ensuring that each guest's environment meets Hilton's rigorous cleanliness and brand standards. Housekeepers are responsible for a wide range of cleaning duties including cleaning guest rooms, making beds, changing linens, cleaning bathrooms, vacuuming floors, dusting furniture, replenishing towels and toiletries, removing trash, and restocking housekeeping carts. Housekeepers must complete a set number of rooms per shift and occasionally perform deep cleaning tasks to maintain the high standards Hilton guests expect.\n\nHousekeepers at Hilton are also expected to respond promptly to guest requests and report any maintenance issues they encounter, contributing to the overall guest satisfaction. Maintaining cleaning equipment and organizing housekeeping carts are also key aspects of this role. All employees must adhere to Hilton's cleaning procedures, safety protocols, and service standards to provide a consistent and safe environment for guests and staff alike.\n\nThis position typically offers a competitive hourly wage ranging from 15 to 24 dollars, with additional opportunities for overtime pay, weekend premiums, holiday pay, and performance-based bonuses that may vary depending on hotel location and specific property. Full-time employees may also enjoy a comprehensive benefits package, which includes health, dental, and vision insurance, 401(k) retirement plans with company match, paid time off, employee hotel discounts, tuition assistance programs, and career advancement opportunities into supervisory or management roles within the hospitality sector. Some properties may provide additional incentives such as attendance bonuses, room quota rewards, and shift differential pay.\n\nOverall, a Housekeeper position at Hilton offers an excellent opportunity for individuals looking to build a rewarding career in hospitality. The role not only demands attention to detail and a strong work ethic but also provides pathways for career growth and employee development in a supportive, globally recognized brand environment.
Job Requirements
- high school diploma or equivalent
- prior housekeeping or cleaning experience preferred
- ability to stand for long periods
- physical stamina to perform cleaning tasks
- ability to work flexible hours including weekends and holidays
- ability to lift heavy objects
- good communication skills
- trustworthy and dependable
- willingness to follow company policies and safety procedures
Job Qualifications
- prior housekeeping or cleaning experience preferred
- ability to work efficiently and independently
- good communication skills
- attention to detail
- ability to handle physical tasks
- reliable and punctual
- team player
- willingness to follow safety guidelines
- basic knowledge of cleaning supplies and equipment
- customer service oriented
Job Duties
- clean guest rooms
- makes beds
- change linens
- clean bathrooms
- vacuum floors
- dust furniture
- replenish towels and toiletries
- remove trash
- restock housekeeping carts
- respond to guest requests
- report maintenance issues
- complete assigned rooms per shift
- perform deep cleaning
- organize housekeeping carts
- replace linens
- clean hallways
- maintain cleaning equipment
- follow cleaning procedures
- safety guidelines
- adhere to hotel service standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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