Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
employee hotel discounts
Tuition Assistance
Job Description
Hilton is a globally recognized hospitality company known for its commitment to exceptional guest experiences and quality service across its network of hotels and resorts worldwide. As a leader in the hotel industry, Hilton operates numerous properties ranging from luxury upscale hotels to more budget-conscious accommodations, all striving to provide a welcoming and comfortable environment for travelers. Hilton's brand standards emphasize cleanliness, customer satisfaction, and operational excellence, which are integral to maintaining its prestigious reputation in the competitive hospitality market.
The role of Housekeeper / Room Attendant at Hilton is a vital position that directly impacts guest satisfaction by ensuring that every guest room and hotel area meets strict cleanliness and presentation standards. This position involves a variety of cleaning tasks such as making beds, changing linens, cleaning bathrooms, vacuuming floors, dusting furniture, replenishing towels and toiletries, removing trash, and restocking housekeeping carts. Housekeepers must be detail-oriented and efficient, completing a set number of rooms per shift while also addressing deep cleaning tasks when necessary. Beyond routine cleaning, housekeepers maintain hallways, organize and maintain cleaning equipment, and ensure that guest rooms are fully prepared for arrival according to Hilton’s brand standards.
This role requires employees to adhere to Hilton’s comprehensive cleaning procedures and safety protocols, highlighting the company's dedication to maintaining a safe and sanitary environment for both employees and guests. Additionally, housekeepers may respond to guest requests, report maintenance issues, and contribute to overall hotel service by supporting the housekeeping department's smooth operations.
Compensation for Housekeepers typically ranges from $15 to $24 per hour, with additional earning opportunities through overtime, weekend shifts, holiday pay, and performance-based bonuses, depending on the location of the hotel. Hilton values its employees and offers a range of benefits, especially for full-time staff, including health, dental, and vision insurance, a 401(k) plan with company match, paid time off, employee discounts on hotel stays, and tuition assistance. The company also encourages career growth, providing clear pathways for advancement to supervisory or hotel management roles. Some Hilton properties further incentivize performance with attendance bonuses, room quota bonuses, and shift differential pay.
This position is ideal for individuals who enjoy maintaining high standards of cleanliness, demonstrate a strong work ethic, and take pride in contributing to positive guest experiences. Hilton’s supportive work environment, competitive wages, and comprehensive benefits package make it a desirable employer for candidates seeking stable employment and opportunities for career progression within the hospitality industry.
The role of Housekeeper / Room Attendant at Hilton is a vital position that directly impacts guest satisfaction by ensuring that every guest room and hotel area meets strict cleanliness and presentation standards. This position involves a variety of cleaning tasks such as making beds, changing linens, cleaning bathrooms, vacuuming floors, dusting furniture, replenishing towels and toiletries, removing trash, and restocking housekeeping carts. Housekeepers must be detail-oriented and efficient, completing a set number of rooms per shift while also addressing deep cleaning tasks when necessary. Beyond routine cleaning, housekeepers maintain hallways, organize and maintain cleaning equipment, and ensure that guest rooms are fully prepared for arrival according to Hilton’s brand standards.
This role requires employees to adhere to Hilton’s comprehensive cleaning procedures and safety protocols, highlighting the company's dedication to maintaining a safe and sanitary environment for both employees and guests. Additionally, housekeepers may respond to guest requests, report maintenance issues, and contribute to overall hotel service by supporting the housekeeping department's smooth operations.
Compensation for Housekeepers typically ranges from $15 to $24 per hour, with additional earning opportunities through overtime, weekend shifts, holiday pay, and performance-based bonuses, depending on the location of the hotel. Hilton values its employees and offers a range of benefits, especially for full-time staff, including health, dental, and vision insurance, a 401(k) plan with company match, paid time off, employee discounts on hotel stays, and tuition assistance. The company also encourages career growth, providing clear pathways for advancement to supervisory or hotel management roles. Some Hilton properties further incentivize performance with attendance bonuses, room quota bonuses, and shift differential pay.
This position is ideal for individuals who enjoy maintaining high standards of cleanliness, demonstrate a strong work ethic, and take pride in contributing to positive guest experiences. Hilton’s supportive work environment, competitive wages, and comprehensive benefits package make it a desirable employer for candidates seeking stable employment and opportunities for career progression within the hospitality industry.
Job Requirements
- high school diploma or equivalent preferred prior housekeeping experience preferred ability to lift and move heavy items effective communication skills attention to detail and time management skills ability to follow instructions and work independently customer service orientation reliability and punctuality
Job Qualifications
- high school diploma or equivalent preferred prior housekeeping experience preferred ability to lift and move heavy items effective communication skills attention to detail and time management skills ability to follow instructions and work independently customer service orientation reliability and punctuality
Job Duties
- clean guest rooms making beds changing linens cleaning bathrooms vacuuming floors dusting furniture replenishing towels and toiletries removing trash restocking housekeeping carts ensuring rooms meet Hilton cleanliness and brand standards responding to guest requests reporting maintenance issues completing deep cleaning tasks organizing housekeeping carts cleaning hallways maintaining cleaning equipment following Hilton cleaning procedures safety guidelines and hotel service standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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