Hilton - Housekeeping $20/hr+

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $24.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
employee hotel discounts
Tuition Assistance

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences at their diverse portfolio of hotels and resorts worldwide. Established with a commitment to excellence, Hilton has built a strong reputation for providing comfortable accommodations, outstanding services, and innovative amenities. As a top choice for travelers around the globe, Hilton’s brand represents quality, trust, and a welcoming environment for both guests and employees alike. Hilton’s dedication to employee growth and well-being has made it a preferred employer within the hospitality sector, offering comprehensive training programs, career advancement opportunities, and competitive compensation packages.

This role is for Housekeepers / Room Attendants who play a vital part in maintaining the cleanliness and appearance of guest rooms and public hotel areas. This position is focused on ensuring that all guest rooms meet Hilton’s high cleanliness and brand standards, making them comfortable and inviting for arriving guests. Housekeepers are expected to carry out a range of duties including cleaning guest rooms thoroughly, making beds, changing linens, cleaning bathrooms, vacuuming floors, dusting furniture, replenishing towels and toiletries, as well as removing trash. Additionally, they maintain housekeeping carts, restock supplies, and perform deep cleaning tasks as needed. Housekeepers also respond to guest requests promptly and report any maintenance issues, contributing to overall guest satisfaction.

The position typically offers hourly pay ranging from $15 to $24, with additional earning potential through overtime, weekend, holiday pay, and performance-based bonuses, which may vary depending on the location and specific hotel. Working as a Housekeeper at Hilton provides not only an opportunity to work in a dynamic team environment but also access to benefits for full-time employees. These benefits include health, dental, and vision insurance, a 401(k) retirement savings plan with company match, paid time off, employee hotel discounts, tuition assistance programs, and the possibility to grow into supervisory or management roles within the hotel industry. Some properties may also offer attendance bonuses, room quota bonuses, and shift differential pay, enhancing the overall compensation package.

Housekeepers are expected to complete a set number of rooms each shift, ensuring all cleaning tasks are performed efficiently and to Hilton’s exacting standards. They also organize and maintain housekeeping carts and cleaning equipment and may be assigned to clean hallways or other public areas. Adherence to Hilton’s cleaning procedures, safety guidelines, and service standards is crucial for success in this role. Candidates with a keen attention to detail, a commitment to quality, and excellent customer service skills will thrive in this position, contributing to Hilton’s mission of creating memorable experiences for every guest.

Job Requirements

  • high school diploma or equivalent
  • ability to stand and walk for extended periods
  • ability to handle cleaning equipment and chemicals safely
  • availability to work flexible hours including weekends and holidays
  • commitment to guest service excellence
  • ability to lift moderate weights

Job Qualifications

  • previous housekeeping or cleaning experience preferred
  • ability to follow detailed cleaning procedures
  • strong attention to detail
  • excellent interpersonal and communication skills
  • ability to work efficiently independently and as part of a team

Job Duties

  • clean guest rooms and hotel areas to Hilton standards
  • make beds and change linens
  • clean bathrooms thoroughly
  • vacuum floors and dust furniture
  • replenish towels and toiletries
  • remove trash and restock housekeeping carts
  • respond to guest requests and report maintenance issues

Job Criteria

Experience

Entry Level (1-2 years)


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