Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $24.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
employee hotel discounts
Tuition Assistance
Job Description
Hilton Hotels & Resorts is a leading global hospitality company renowned for delivering exceptional guest experiences through outstanding service and quality accommodations. With a network of hotels around the world, Hilton has established itself as a trusted brand in the hotel industry by prioritizing customer satisfaction, innovation, and operational excellence. The company values its employees and offers extensive opportunities for career growth within the hospitality sector. Hilton is widely recognized for its commitment to maintaining high standards in cleanliness, safety, and guest comfort, which reinforces its reputation as a top choice for travelers globally.
The role of Housekeeper or Room Attendant at Hilton is crucial in ensuring that every guest room and public area within the hotel meets the highest standards of cleanliness and presentation. Housekeepers are responsible for meticulously cleaning guest rooms including making beds, changing linens, and cleaning bathrooms, as well as vacuuming floors, dusting furniture, replenishing towels and toiletries, removing trash, and restocking housekeeping carts. This position is vital to creating a welcoming environment that enhances the overall guest experience and reflects the Hilton brand's dedication to excellence. Housekeepers must consistently follow Hilton's cleaning protocols and safety guidelines while managing their time effectively to complete a specified number of rooms per shift. The job also includes responding to guest requests promptly and reporting any maintenance issues to maintain operational efficiency.
This role generally pays between $15 and $24 per hour, with additional opportunities for overtime, weekend, holiday pay, and performance-related bonuses, which may vary depending on the hotel's location and specific policies. Full-time employees have access to a comprehensive benefits package that includes health, dental, and vision insurance, 401(k) plan with company match, paid time off, employee hotel discounts, and tuition assistance programs. Hilton also invests in employee development by offering avenues for career advancement, including roles such as Housekeeping Supervisor or positions within hotel management. Additional incentives like attendance bonuses, room quota bonuses, and shift differential pay might also be available at certain locations. Overall, the Housekeeper or Room Attendant role at Hilton offers a rewarding career opportunity for individuals who value hospitality, teamwork, and a clean, comfortable guest environment.
The role of Housekeeper or Room Attendant at Hilton is crucial in ensuring that every guest room and public area within the hotel meets the highest standards of cleanliness and presentation. Housekeepers are responsible for meticulously cleaning guest rooms including making beds, changing linens, and cleaning bathrooms, as well as vacuuming floors, dusting furniture, replenishing towels and toiletries, removing trash, and restocking housekeeping carts. This position is vital to creating a welcoming environment that enhances the overall guest experience and reflects the Hilton brand's dedication to excellence. Housekeepers must consistently follow Hilton's cleaning protocols and safety guidelines while managing their time effectively to complete a specified number of rooms per shift. The job also includes responding to guest requests promptly and reporting any maintenance issues to maintain operational efficiency.
This role generally pays between $15 and $24 per hour, with additional opportunities for overtime, weekend, holiday pay, and performance-related bonuses, which may vary depending on the hotel's location and specific policies. Full-time employees have access to a comprehensive benefits package that includes health, dental, and vision insurance, 401(k) plan with company match, paid time off, employee hotel discounts, and tuition assistance programs. Hilton also invests in employee development by offering avenues for career advancement, including roles such as Housekeeping Supervisor or positions within hotel management. Additional incentives like attendance bonuses, room quota bonuses, and shift differential pay might also be available at certain locations. Overall, the Housekeeper or Room Attendant role at Hilton offers a rewarding career opportunity for individuals who value hospitality, teamwork, and a clean, comfortable guest environment.
Job Requirements
- high school diploma or equivalent
- ability to stand, bend, and lift for extended periods
- previous housekeeping experience preferred but not required
- ability to follow detailed cleaning protocols
- flexibility to work various shifts including weekends and holidays
- basic communication skills
- ability to handle cleaning equipment safely
- reliability and punctuality
Job Qualifications
- high school diploma or equivalent preferred
- previous housekeeping or cleaning experience is a plus
- ability to work efficiently and independently
- strong attention to detail
- good physical stamina and ability to perform manual tasks
- good communication and customer service skills
- ability to follow instructions and hotel policies
- teamwork and reliability
Job Duties
- clean guest rooms according to Hilton standards
- make beds and change linens
- clean bathrooms thoroughly
- vacuum floors and dust furniture
- replenish towels and toiletries
- remove trash from guest rooms and public areas
- restock housekeeping carts regularly
- complete assigned number of rooms per shift
- perform deep cleaning tasks when required
- organize and maintain housekeeping carts
- clean hallways and other assigned areas
- maintain and clean housekeeping equipment
- follow Hilton cleaning procedures and safety guidelines
- respond to guest requests promptly
- report maintenance issues to management
Job Criteria
Experience
No experience required
Job Location
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