Hilton Hotel Brands - Housekeeper/Room Attendant $16-$35/hr - Knoxville, TN, United States

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $35.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
vision coverage
401(k) Plan
Paid Time Off
employee hotel discounts
Tuition Assistance

Job Description

Hilton is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest experiences and high standards of quality across its vast portfolio of hotels worldwide. As one of the most trusted and respected hotel brands, Hilton operates a diverse range of properties including luxury resorts, full-service hotels, and extended stay venues. Hilton consistently strives to provide guests with outstanding accommodations, amenities, and services, making their stays memorable and comfortable. Emphasizing sustainability, innovation, and exceptional customer service, Hilton has built a brand that values both its guests and its employees. The company is dedicated to fostering an inclusive workplace culture that encourages professional growth and development, making it an employer of choice in the hospitality sector.

The role of Housekeeper / Room Attendant at Hilton centers on maintaining impeccable cleanliness, organization, and the overall appealing appearance of guest rooms and hotel public areas in accordance with Hilton's brand standards. Individuals in this role undertake a variety of cleaning and maintenance tasks such as making beds, changing linens, cleaning bathrooms, dusting furniture, vacuuming floors, and restocking essential supplies like towels and guest amenities. They ensure guest rooms are spotless, welcoming, and properly prepared for new arrivals. Housekeepers also respond promptly to guest requests and perform deep cleaning duties when necessary. This position requires physical stamina including standing, bending, lifting, and pushing carts during shifts while adhering to daily room quotas efficiently. Compensation for this role varies depending on location, experience, and hotel size, generally ranging from $16 to $35 per hour, with some opportunities for overtime, weekend, or holiday pay premiums. Full-time employees may enjoy an array of benefits including health insurance, dental and vision coverage, 401(k) with company matching, paid time off, employee discounts, stock purchase plans, and tuition assistance programs. Some Hilton locations, particularly those in larger cities or unionized properties, may offer additional incentives such as attendance bonuses and performance-based rewards. Overall, the Housekeeper / Room Attendant role is pivotal in upholding Hilton's reputation for quality and guest satisfaction by ensuring a clean, safe, and hospitable environment for all visitors.

Job Requirements

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience
  • ability to stand for extended periods
  • ability to bend, lift, and push carts during shifts
  • strong attention to detail
  • ability to work in a fast-paced environment
  • good communication skills

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience is beneficial
  • ability to stand, bend, lift, and push carts for extended periods
  • attention to detail and commitment to cleanliness
  • good communication skills to respond to guest requests
  • ability to work efficiently to meet daily room quotas

Job Duties

  • clean assigned guest rooms
  • make beds and change linens
  • clean bathrooms thoroughly
  • dust and polish furniture
  • vacuum floors efficiently
  • replenish towels and guest amenities
  • remove trash and restock housekeeping cart daily

Job Criteria

Experience

Entry Level (1-2 years)


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