Hilton Hotel Brands - Housekeeper/Room Attendant $16-$35/hr - Fayetteville, NC, United States
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $35.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
employee hotel discounts
employee stock purchase plans
tuition assistance programs
Job Description
Hilton is a globally recognized hospitality company known for its extensive portfolio of luxury hotels and resorts that span across continents. With a strong commitment to excellence and guest satisfaction, Hilton prides itself in maintaining high standards to offer exceptional experiences to travelers worldwide. The company focuses on creating comfortable, welcoming, and impeccably maintained environments where guests can relax and enjoy their stay. Hilton’s dedication to quality service extends beyond guest interactions to include employee satisfaction and career growth opportunities, making it a preferred employer in the hospitality sector.
The role of Housekeeper / Room Attendant at Hilton is essential in upholding the brand’s renowned standards of cleanliness and guest comfort. This position involves maintaining the cleanliness, organization, and overall appearance of guest rooms and hotel areas to ensure a welcoming atmosphere for guests. Housekeepers are entrusted with cleaning assigned guest rooms, which includes making beds, changing linens, cleaning bathrooms, dusting furniture, vacuuming floors, replenishing towels and guest amenities, removing trash, and restocking housekeeping carts daily. The role demands physical endurance, requiring employees to stand, bend, lift, and push carts during their shifts while maintaining efficiency to meet daily room quotas. Beyond routine cleaning, housekeepers respond promptly to guest requests and perform deep cleaning tasks when necessary, ensuring rooms are thoroughly prepared for arriving guests.
The position typically offers an hourly wage ranging from $16 to $35, with an average pay around $16 per hour, depending on factors such as location, experience, and hotel size. Some Hilton locations provide additional opportunities for overtime pay, weekend bonuses, or holiday premiums, further enhancing earning potential. Full-time employees may receive a robust benefits package that includes health insurance options, dental and vision coverage, a 401(k) retirement plan with company match, paid time off, exclusive employee hotel discounts, stock purchase plans, and tuition assistance programs, contributing to overall job satisfaction and financial security. Certain Hilton properties, especially those located in larger metropolitan areas or with union agreements, may offer higher wages, attendance bonuses, and performance-based incentives, underlining Hilton’s commitment to rewarding its workforce.
This role is fundamental to the guest experience at Hilton hotels and presents a valuable opportunity for individuals passionate about hospitality and maintaining high standards of cleanliness and service. Hilton’s supportive work environment and comprehensive benefits create a platform for professional growth and job stability within a leading global hospitality brand.
The role of Housekeeper / Room Attendant at Hilton is essential in upholding the brand’s renowned standards of cleanliness and guest comfort. This position involves maintaining the cleanliness, organization, and overall appearance of guest rooms and hotel areas to ensure a welcoming atmosphere for guests. Housekeepers are entrusted with cleaning assigned guest rooms, which includes making beds, changing linens, cleaning bathrooms, dusting furniture, vacuuming floors, replenishing towels and guest amenities, removing trash, and restocking housekeeping carts daily. The role demands physical endurance, requiring employees to stand, bend, lift, and push carts during their shifts while maintaining efficiency to meet daily room quotas. Beyond routine cleaning, housekeepers respond promptly to guest requests and perform deep cleaning tasks when necessary, ensuring rooms are thoroughly prepared for arriving guests.
The position typically offers an hourly wage ranging from $16 to $35, with an average pay around $16 per hour, depending on factors such as location, experience, and hotel size. Some Hilton locations provide additional opportunities for overtime pay, weekend bonuses, or holiday premiums, further enhancing earning potential. Full-time employees may receive a robust benefits package that includes health insurance options, dental and vision coverage, a 401(k) retirement plan with company match, paid time off, exclusive employee hotel discounts, stock purchase plans, and tuition assistance programs, contributing to overall job satisfaction and financial security. Certain Hilton properties, especially those located in larger metropolitan areas or with union agreements, may offer higher wages, attendance bonuses, and performance-based incentives, underlining Hilton’s commitment to rewarding its workforce.
This role is fundamental to the guest experience at Hilton hotels and presents a valuable opportunity for individuals passionate about hospitality and maintaining high standards of cleanliness and service. Hilton’s supportive work environment and comprehensive benefits create a platform for professional growth and job stability within a leading global hospitality brand.
Job Requirements
- high school diploma or equivalent
- availability to work flexible hours including weekends and holidays
- ability to stand, bend, lift, and push carts for extended periods
- ability to follow instructions and procedures
- ability to work independently and as part of a team
Job Qualifications
- previous experience in housekeeping or cleaning roles preferred
- ability to follow Hilton brand standards
- good physical stamina
- attention to detail
- good communication skills
- ability to work efficiently to meet daily room quotas
- customer service orientation
Job Duties
- clean assigned guest rooms and make beds
- change linens and clean bathrooms
- dust furniture and vacuum floors
- replenish towels and guest amenities
- remove trash and restock housekeeping carts daily
- respond to guest requests promptly
- perform deep cleaning tasks as needed
Job Criteria
Experience
No experience required
Job Location
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