Hilton Hotel Brands - Housekeeper/Room Attendant $16-$35/hr - Cleveland, OH, United States

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $35.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
vision coverage
401(k) with Company Match
Paid Time Off
employee hotel discounts
employee stock purchase plans
Tuition Assistance

Job Description

Hilton is a globally recognized leader in the hospitality industry, famous for its upscale hotels and commitment to delivering exceptional guest experiences. As one of the most prestigious hotel chains worldwide, Hilton operates a diverse portfolio of properties including luxury resorts, city hotels, and extended-stay accommodations. With a legacy spanning over a century, Hilton has established itself as a trustworthy and innovative brand, prioritizing both guest satisfaction and employee well-being. The company fosters a supportive, inclusive work environment that encourages career growth and development across all levels of hospitality roles. Hilton's commitment to excellence is reflected not only in its renowned guest services but also in its dedication to sustainable practices and community engagement activities.

Hilton is currently seeking Housekeepers/Room Attendants to join their team. These roles are essential in upholding Hilton's high standards for cleanliness, comfort, and overall guest experience. The Housekeepers are responsible for ensuring that guest rooms and public hotel areas are impeccably maintained, promoting a welcoming and pristine atmosphere. Skilled in cleaning and organizing, these professionals perform daily tasks such as making beds, changing linens, cleaning bathrooms, dusting furniture, vacuuming floors, replenishing towels and guest amenities, removing trash, and restocking housekeeping carts. Beyond daily upkeep, housekeepers also respond swiftly to guest requests and engage in deep cleaning activities when necessary to prepare rooms thoroughly for incoming guests.

This role demands physical stamina and efficiency since housekeepers spend a significant amount of time standing, bending, lifting, and pushing carts during their shifts. Meeting daily room quotas is essential, requiring strong time management and organizational skills. Compensation for this position ranges from $16 to $35 per hour with an average pay near $16 per hour, varying based on location, experience, and hotel size. Some locations provide added financial incentives like overtime pay, weekend premium rates, and holiday pay. Full-time employees may access a comprehensive benefits package, including health insurance, dental and vision coverage, 401(k) with company match, paid time off, employee discounts on hotel stays, stock purchase plans, and tuition assistance programs. Certain Hilton properties, especially in major metropolitan areas or unionized hotels, might offer higher wages, attendance bonuses, or performance rewards, making this role not only a stable but rewarding career choice within a globally respected hospitality leader.

Job Requirements

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to lift and carry heavy items
  • capable of standing and walking for extended periods
  • good time management skills
  • reliable and punctual
  • ability to work flexible hours including weekends and holidays
  • physical stamina to perform demanding tasks

Job Qualifications

  • experience in housekeeping or similar role preferred
  • ability to perform physical tasks including standing, bending, and lifting
  • strong attention to detail
  • good communication skills
  • ability to work efficiently to meet daily quotas
  • customer service orientation
  • high school diploma or equivalent preferred

Job Duties

  • clean assigned guest rooms
  • make beds
  • change linens
  • clean bathrooms
  • dust furniture
  • vacuum floors
  • replenish towels and guest amenities
  • remove trash
  • restock housekeeping cart daily
  • respond to guest requests
  • perform deep cleaning tasks when needed
  • ensure rooms are properly prepared for arriving guests

Job Criteria

Experience

Entry Level (1-2 years)


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