Hilton Hotel Brands - Housekeeper/Room Attendant $16-$35/hr - Chicago, IL, United States

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $35.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
employee hotel discounts
Tuition Assistance

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences through its vast network of hotels and resorts. As a premier hospitality company, Hilton continuously upholds high standards of service, comfort, and cleanliness, contributing to memorable stays for travelers worldwide. The Hilton brand is synonymous with luxury, comfort, and quality, making it one of the most preferred choices for both leisure and business travelers. The company values its employees, providing opportunities for career growth, competitive compensation, and comprehensive benefits to support its dedicated workforce.

The role of Housekeeper / Room Attendant at Hilton is integral to maintaining the cleanliness, organization, and overall appearance of guest rooms and hotel areas according to Hilton's rigorous brand standards. This position involves cleaning assigned guest rooms, which includes making beds, changing linens, cleaning bathrooms, dusting furniture, and vacuuming floors. Housekeepers are also responsible for replenishing towels and guest amenities, removing trash, and restocking the housekeeping cart daily. The job requires standing, bending, lifting, and pushing carts throughout the shift while working efficiently to meet daily room quotas. Employees in this role may also respond promptly to guest requests, perform deep cleaning tasks when necessary, and ensure rooms are properly prepared to welcome arriving guests.

Hilton offers this position with a competitive salary typically ranging from $16 to $35 per hour, depending on location, experience, and hotel size, with an average pay around $16 per hour. Many Hilton locations provide overtime opportunities and additional compensation for weekend and holiday work. Full-time housekeepers may be eligible for a wide range of benefits, including health insurance, dental and vision coverage, a 401(k) plan with company match, paid time off, employee hotel discounts, employee stock purchase plans, and tuition assistance programs. Additionally, some locations, particularly in larger cities or unionized hotels, may offer higher wages, attendance bonuses, or performance incentives, further rewarding dedication and excellence in service. This role not only supports the smooth operation of the hotel but also plays a crucial part in ensuring guest satisfaction and upholding Hilton's reputation for quality and service excellence.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to work flexible hours including weekends and holidays
  • physical stamina to perform cleaning duties
  • customer service orientation
  • ability to follow health and safety guidelines

Job Qualifications

  • previous housekeeping or cleaning experience preferred
  • ability to work efficiently and meet daily room quotas
  • attention to detail and commitment to maintaining cleanliness standards
  • good communication skills for guest interaction
  • physical ability to stand, bend, lift, and push carts

Job Duties

  • clean assigned guest rooms
  • make beds and change linens
  • clean bathrooms and dust furniture
  • vacuum floors and replenish towels
  • restock housekeeping cart daily
  • respond to guest requests
  • perform deep cleaning tasks
  • ensure rooms are prepared for arriving guests

Job Criteria

Experience

No experience required


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