Hilton Garden Inn New Orleans Convention Center - Front Desk Assistant Manager OEM

Aimbridge Hospitality is a leading global hospitality management company committed to creating memorable guest experiences through exceptional service and operational excellence. Specializing in hotel management, this organization prides itself on fostering a warm, welcoming environment where guests feel valued and cared for. With a portfolio that spans various reputable hotels, Aimbridge Hospitality is dedicated to driving revenue growth, enhancing guest satisfaction, and maintaining the highest standards of service within the hospitality industry.

The role of Front Desk Assistant Manager OEM at Aimbridge Hospitality is pivotal within the front office operations. This position involves working closely with the Front Desk Manager to ensure seamless daily operations of the front desk, providing a warm and efficient welcome to guests, and leading the front desk team with enthusiasm and professionalism. As an overtime eligible manager, the Assistant Manager is responsible for managing room revenue, boosting occupancy rates, and ensuring the successful delivery of customer service that exceeds guest expectations. This role demands strong organizational skills, leadership capabilities, and the ability to handle high-pressure situations with composure.

Based in the Hilton Garden Inn New Orleans Convention Center, a hotel renowned for its prime location just a block from the Morial Convention Center and within walking distance of key attractions such as the historic French Quarter and Royal Street, this position offers an exciting opportunity to be part of a dynamic team in one of New Orleans' vibrant hospitality hubs. The hotel features spacious accommodations and modern amenities, providing guests with comfort and convenience during their stay. The Assistant Manager plays a critical role in upholding the hotel's reputation, ensuring guests receive outstanding hospitality and service from check-in to check-out.

Candidates for this position are expected to bring a minimum of two years of college education with three or more years of relevant hotel experience, or alternatively, a four-year college degree coupled with at least one year of related experience. Experience in supervisory roles is highly valued, as is the ability to thrive in fast-paced, stressful environments. Certification in areas such as Food Handlers, Alcohol Awareness, CPR, and First Aid may be required to comply with company and safety standards.

In return for your commitment and expertise, Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. Additionally, the company provides a unique daily pay option, further underlining their commitment to supporting their workforce. This Full-time role invites passionate hospitality professionals to join a respected company that values its staff and is dedicated to fostering a collaborative and supportive work environment.