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Hilton Garden Inn Chicago Midway Airport - Front Desk Manager
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $53,000.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aimbridge Hospitality is a leading hotel management company known for its commitment to delivering exceptional guest experiences and operational excellence. With a reputation for partnering with notable hotel brands and fostering an environment of growth and innovation, Aimbridge Hospitality manages a diverse portfolio of properties that emphasize quality, comfort, and outstanding service. As a hospitality group focused on the guest journey, the company prioritizes staff development, ensuring that team members have the tools and opportunities needed to thrive in a dynamic industry.
Located just two blocks from Chicago's Midway Airport, the Hilton Garden Inn Midway Airport property offers guests unparallele... Show More
Located just two blocks from Chicago's Midway Airport, the Hilton Garden Inn Midway Airport property offers guests unparallele... Show More
Job Requirements
- Two year college degree with three or more years of related experience or a four year college degree with at least one year of related experience
- Five plus years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems, spreadsheets, and word processing
- Effective in handling stressful, high pressure situations while maintaining composure and objectivity
- Valid driver’s license from the applicable state
Job Qualifications
- Two year college degree with three or more years of related experience or a four year college degree with at least one year of related experience
- Five plus years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems, spreadsheets, and word processing
- Ability to effectively handle stressful and high pressure situations while maintaining composure and objectivity
- Valid driver’s license from the applicable state
Job Duties
- Deliver standout service from check-in to check-out ensuring every guest feels welcomed and cared for
- Motivate, coach, and guide front desk team to maintain high standards and morale
- Spot and resolve issues proactively to keep operations running smoothly
- Maximize room revenue through smart rate strategies and effective communication
- Oversee front desk procedures and ensure compliance with brand standards and company policies
- Manage guest inquiries, complaints, and requests with professionalism
- Coordinate with other hotel departments to enhance overall guest experience
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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