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Aimbridge Hospitality logo

Hilton Garden Inn Chicago Midway Airport - Front Desk Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $53,000.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Aimbridge Hospitality is a leading hotel management company known for its commitment to delivering exceptional guest experiences and operational excellence. With a reputation for partnering with notable hotel brands and fostering an environment of growth and innovation, Aimbridge Hospitality manages a diverse portfolio of properties that emphasize quality, comfort, and outstanding service. As a hospitality group focused on the guest journey, the company prioritizes staff development, ensuring that team members have the tools and opportunities needed to thrive in a dynamic industry.

Located just two blocks from Chicago's Midway Airport, the Hilton Garden Inn Midway Airport property offers guests unparallele... Show More

Job Requirements

  • Two year college degree with three or more years of related experience or a four year college degree with at least one year of related experience
  • Five plus years of progressive experience in a hotel or related field with supervisory experience
  • Proficient in Windows operating systems, spreadsheets, and word processing
  • Effective in handling stressful, high pressure situations while maintaining composure and objectivity
  • Valid driver’s license from the applicable state

Job Qualifications

  • Two year college degree with three or more years of related experience or a four year college degree with at least one year of related experience
  • Five plus years of progressive experience in a hotel or related field with supervisory experience
  • Proficient in Windows operating systems, spreadsheets, and word processing
  • Ability to effectively handle stressful and high pressure situations while maintaining composure and objectivity
  • Valid driver’s license from the applicable state

Job Duties

  • Deliver standout service from check-in to check-out ensuring every guest feels welcomed and cared for
  • Motivate, coach, and guide front desk team to maintain high standards and morale
  • Spot and resolve issues proactively to keep operations running smoothly
  • Maximize room revenue through smart rate strategies and effective communication
  • Oversee front desk procedures and ensure compliance with brand standards and company policies
  • Manage guest inquiries, complaints, and requests with professionalism
  • Coordinate with other hotel departments to enhance overall guest experience

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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