Hilton Garden Inn Atlanta Midtown - Dual Front Desk Manager OEM

This opportunity is with a leading hospitality company managing over 800 hotels worldwide, recognized for its people-first approach and diverse workforce. Our establishments are well-positioned in Midtown, just blocks from major attractions such as Georgia Tech, the Midtown MARTA station, Georgia Aquarium, and Piedmont Park. The properties feature amenities including a fitness center, outdoor pool, a restaurant serving cooked-to-order breakfast and dinner, as well as a 24-hour store stocked with snacks. Our culture is team-oriented, fostering collaboration, mutual support, and continuous service improvement through daily stand-up meetings that celebrate wins and recognize employees. This is an environment designed to help you grow, succeed, and truly belong.

The Dual Front Desk Manager role encompasses managing the front office operations of two distinct properties. This position demands attentiveness, friendliness, efficiency, and courtesy to ensure every guest enjoys exceptional service throughout their stay. Beyond guest relations, the role requires active management to maximize room revenue and occupancy. As a management-level associate, you are expected to commit the necessary time to fulfill your job responsibilities, with overtime applied as per company policy. Leadership responsibilities include supervising at least three full-time associates or their equivalents, with the role primarily involving administrative, executive, and professional tasks that require discretion and independent judgement more than half of the time. This position plays a critical part in shaping the guest experience while maintaining operational excellence across two hotel locations.