Hilton Baton Rouge - Food & Beverage Manager

Hilton Baton Rouge is a distinguished full-service hotel located in the heart of downtown Baton Rouge, Louisiana. Nestled along the picturesque Mississippi River and in close proximity to iconic landmarks such as the Louisiana Old State Capitol and the USS KIDD Veterans Museum, the hotel offers an exceptional hospitality experience combining historic charm with modern amenities. Guests can enjoy a variety of facilities including free Wi-Fi, a state-of-the-art fitness center, and a scenic outdoor pool with stunning views of the river and the city skyline. The hotel’s culinary offerings are highlighted by Kingfish Grill, which features steaks, seafood, and daily breakfast, alongside a stylish lobby lounge delivering cocktails and small plates in an elegant setting. Hilton Baton Rouge prides itself on creating a welcoming and polished atmosphere where attentive service and guest satisfaction are paramount. This makes it a sought-after workplace for hospitality professionals who thrive in a dynamic and customer-focused environment.

As the Food & Beverage Manager at Hilton Baton Rouge, you will play a pivotal role in elevating the guest dining experience by leading and inspiring the food and beverage team. This role demands a proactive leader with a passion for hospitality who can oversee all aspects of food and beverage operations, ensuring exceptional service from casual lounge settings to large banquet events. You will be the “Captain of Hospitality,” responsible for fostering an upbeat and welcoming atmosphere for both guests and team members. This includes training and coaching staff to maintain smooth and efficient shifts, thereby delivering consistent quality and positive guest experiences.

Your expertise in operations and compliance is critical, as you will uphold stringent standards related to safety, grooming, certifications (such as Food Handlers, Alcohol Awareness, CPR, and First Aid), and overall food and beverage quality. You will expertly manage administrative duties including payroll, scheduling, and the generation of operational reports to ensure resources are effectively allocated and productivity is maximized. Additionally, you will oversee inventory purchasing and develop engaging promotions to drive sales and enhance the customer experience.

Strong communication and problem-solving skills are essential in this leadership role. You will serve as the key point of contact for guest inquiries and concerns, ensuring issues are resolved swiftly and to guests’ satisfaction. Your ability to stay composed under pressure and exhibit sound decision-making will be vital as you collaborate with various departments and participate in management meetings. By analyzing business reports and market trends, you will contribute insights for continuous improvement and growth.

This management position offers a rewarding opportunity to be part of a renowned hospitality brand while enjoying a competitive benefits package. Staff members hired full-time will have access to daily pay options, comprehensive medical, dental, and vision coverage, disability insurance, life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. The role is well-suited for experienced hospitality leaders seeking to advance their careers in a prestigious, full-service environment that values high-quality service and a team-oriented culture.