Hidden Grounds Barista - UNC-Wilmington

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $15.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule

Job Description

Aramark is a leading global provider of food services, facilities, and uniforms, serving millions of guests across 15 countries worldwide. Established with a strong commitment to service excellence, Aramark focuses on creating meaningful experiences and positive impacts for its employees, clients, and communities. With a mission rooted in service and united by purpose, Aramark offers its workforce opportunities for professional growth, skill development, and an inclusive workplace environment that respects diversity and equality. The company emphasizes equal employment opportunities and actively fosters a welcoming culture where every individual can thrive regardless of race, gender, age, disability, or other protected characteristics. Aramark believes in nurturing talent, fueling passions, and empowering each employee to reach their fullest potential in their careers.

The Barista role at Hidden Grounds, an Aramark-operated cafe, offers an exciting and fast-paced work environment where candidates can engage in meaningful customer service and food preparation. This full-time position involves preparing specialty coffees, teas, and food items following specific recipes and brand standards to ensure quality and consistency. Baristas at Hidden Grounds are key players in creating unforgettable guest experiences through genuine hospitality and professionalism. Responsibilities include operating registers and handling cash and card transactions accurately, maintaining cleanliness and organization in the cafe, and supporting team members to foster a positive team atmosphere. The role demands attention to detail, adherence to health and safety standards, and flexibility with work hours, including weekends and holidays. It is an ideal opportunity for individuals passionate about coffee culture, customer interaction, and career progression within the retail foodservice industry. Aramark encourages continual learning and development, offering employees the chance to enhance skills, advance their careers, and make a positive impact both within the company and in the communities they serve. Overall, this Barista role promises more than just a job; it offers a platform for growth and the chance to be part of a globally respected brand dedicated to doing great things through service.

Job Requirements

  • Must be able to work independently with limited supervision
  • must follow required dress code as assigned
  • availability to work flexible hours, including weekends and holidays
  • ability to work in a fast-paced environment with a positive attitude
  • complete Food Handling Certification as required
  • able to read and communicate in English and able to follow recipes
  • basic math and counting skills required

Job Qualifications

  • Previous customer service experience preferred
  • previous cash handling experience preferred
  • previous experience as a barista preferred
  • basic math and counting skills required
  • able to read and communicate in English and able to follow recipes
  • complete Food Handling Certification as required
  • customer service or cafe experience preferred, but not required
  • strong communication and multitasking skills
  • ability to work in a fast-paced environment with a positive attitude
  • availability to work flexible hours, including weekends and holidays

Job Duties

  • Accurately operate a register/POS and handle cash and credit card transactions
  • greet and assist customers while anticipating their needs
  • prepare and serve coffees, teas, specialty beverages per brand standards
  • prepare and serve food items in line with location standards
  • count, organize and balance cash drawer, fill out the cashier slip and make deposits
  • adhere to Aramark's cash handling policies and procedures
  • set up and breakdown coffee bar, stations or store including cleaning and sanitizing
  • maintain clean and sanitary work area
  • stock beverage coolers, grab and go items, service ware and condiments
  • follow health, safety, and sanitation guidelines for all products
  • other duties as assigned by management
  • prepare coffee, espresso, tea, and food items according to Hidden Grounds recipes and quality standards
  • deliver exceptional hospitality in every interaction
  • maintain consistency and attention to detail
  • keep the cafe clean, organized, and well-stocked
  • demonstrate reliability, accountability, and professionalism
  • follow company recipes, procedures, and operational standards
  • support teammates and contribute to a positive work environment

Job Criteria

Experience

No experience required


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