Henry's Huntington Pool Food and Beverage Supervisor, Seasonal Full-Time
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.85
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Training and Development
career advancement
Tuition Reimbursement
Travel perks
Job Description
The Waterfront Beach Resort, a Hilton Hotel, is a prestigious hotel located on the shores of the Pacific Ocean, renowned for its exceptional hospitality and outstanding guest experiences. With over 30 years of excellence in the hospitality industry, the resort offers a welcoming and family-like work environment dedicated to fostering professional growth and development. The hotel prides itself on delivering extraordinary and personalized service to its guests while providing a supportive and rewarding environment for its employees. As part of the Hilton chain, the Waterfront Beach Resort upholds high standards of service, quality, and guest satisfaction, making it an ideal workplace for those passionate about hospitality and committed to excellence.
The role of Floor Supervisor at the Waterfront Beach Resort is vital in ensuring seamless Food and Beverage operations within the Pool Bar outlet. This supervisory position involves assisting bartenders, servers, food runners, barbacks, and other team members to uphold the highest standards of service. The Floor Supervisor is responsible for training new staff and providing ongoing education on service standards, products, and operational procedures. Addressing guest concerns promptly and ensuring a satisfactory resolution is a key part of the role, contributing to the overall guest experience. The position offers an excellent opportunity for individuals with prior experience in food and beverage services to take on a leadership role and develop their careers further. This employment opportunity is full-time and comes with competitive benefits, including career advancement, comprehensive training, and employee perks.
The Floor Supervisor will also oversee daily bar operations, ensure compliance with brand standards, and assist Food and Beverage management in achieving financial targets. Responsibilities include supervising team activities, maintaining communication with outlet managers, conducting inventory, and implementing cleaning schedules. The role requires proactive participation in staff meetings and a strong commitment to maintaining operational excellence and guest satisfaction. With a focus on teamwork and service quality, the Floor Supervisor at Waterfront Beach Resort will play a central role in creating memorable experiences for guests, supporting team members, and contributing to the resort’s reputation as a premier hospitality destination.
The role of Floor Supervisor at the Waterfront Beach Resort is vital in ensuring seamless Food and Beverage operations within the Pool Bar outlet. This supervisory position involves assisting bartenders, servers, food runners, barbacks, and other team members to uphold the highest standards of service. The Floor Supervisor is responsible for training new staff and providing ongoing education on service standards, products, and operational procedures. Addressing guest concerns promptly and ensuring a satisfactory resolution is a key part of the role, contributing to the overall guest experience. The position offers an excellent opportunity for individuals with prior experience in food and beverage services to take on a leadership role and develop their careers further. This employment opportunity is full-time and comes with competitive benefits, including career advancement, comprehensive training, and employee perks.
The Floor Supervisor will also oversee daily bar operations, ensure compliance with brand standards, and assist Food and Beverage management in achieving financial targets. Responsibilities include supervising team activities, maintaining communication with outlet managers, conducting inventory, and implementing cleaning schedules. The role requires proactive participation in staff meetings and a strong commitment to maintaining operational excellence and guest satisfaction. With a focus on teamwork and service quality, the Floor Supervisor at Waterfront Beach Resort will play a central role in creating memorable experiences for guests, supporting team members, and contributing to the resort’s reputation as a premier hospitality destination.
Job Requirements
- Minimum two years previous serving, bartending or other restaurant experience required
- Prior supervisory experience in food and beverage preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Physical ability to stand, walk, bend, crouch, reach, grasp, push, pull frequently
- Capability to lift and carry up to 30 pounds frequently
- Excellent verbal communication skills
- Ability to work as part of a team
- Commitment to adhere to hotel security, fire, and health and safety regulations
- Strong organizational skills
- Willingness to attend mandatory meetings.
Job Qualifications
- Prior two years experience in serving, bartending or other aspects of restaurant experience
- Prior supervisory experience in food and beverage preferred
- Strong communication and leadership skills
- Knowledge of health and safety regulations
- Ability to train and develop team members
- Excellent problem-solving abilities
- Ability to work in a fast-paced environment
- Commitment to delivering high-quality guest service
- Experience with inventory management and cost control
- Ability to manage multiple tasks and delegate effectively
- Proficiency in implementing brand standards and procedures.
Job Duties
- Completes the daily tasks of a floor supervisor as it pertains to assisting bartenders, servers, food runners, barbacks and all other positions you can lend assistance
- Training of all new positions with 5-star service standards and ongoing training of the service staff to include periodic training topics on products, procedures, and service standards
- Address guest concerns and ensure a prompt resolution
- Supervise food and beverage pool bar outlet operations and quality
- Communicate and delegate tasks to the team
- Ensure compliance with brand standards
- Manage guest queries in a timely and efficient manner
- Assist food and beverage management with achieving financial targets
- Assist food and beverage management with training and development of team members
- Assist with annual appraisals of team members under your responsibility
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
- Responsible for establishing partnerships with F&B management team
- Keep active spill sheets for all wasted beverages
- Conduct monthly inventory
- Serve as bartender trainer for new and existing staff and uphold bar standards with team
- Establish bar standards for liquor, beer, wine, soft beverage, barista and garnishes
- Implement all opening and closing checklists for staff and ensure standards are upheld
- Maintain open and frequent communication with the food and beverage outlet managers
- Develop a daily huddle and ensure daily participation
- Implement a bi-weekly cleaning schedule
- Enforce meal and rest breaks are taken at appropriate times
- Ensure that all operating equipment is in proper working order, and that equipment and supplies are sanitary and clean
- Develop a strategy to increase SALT scores and execute with staff
- Attend mandatory meetings including executive meetings, staff meetings, etc.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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