Help Desk Technician - TS/SCI with POLY

General Dynamics Information Technology (GDIT) is a leading global technology and professional services company dedicated to delivering innovative solutions and mission-critical services to the U.S. federal government. With a workforce of approximately 26,000 professionals, GDIT provides technology and mission services across a wide range of U.S. government agencies, including defense, intelligence, and civilian sectors. The company operates in over 50 countries worldwide and specializes in cutting-edge technology areas such as artificial intelligence (AI), cloud computing, cybersecurity, and software development. GDIT’s commitment to innovation and excellence ensures that its clients receive mission-ready capabilities that enhance national security and operational effectiveness.

GDIT offers a unique work environment where the mission is central to everything the company does, and employees are valued as its most important asset. The culture promotes career growth, professional development, and a supportive workplace that celebrates diversity and inclusivity. Award-winning for being a military-friendly employer and for fostering a culture of innovation, GDIT is committed to helping its employees achieve their career aspirations while contributing to impactful projects that safeguard the nation.

The Help Desk Technician III role at GDIT is an exciting opportunity for IT professionals who want to advance their careers in enterprise IT while making a tangible impact on national safety and security. This position involves providing technical support and problem-solving assistance to internal and external customers, helping to maintain operational efficiency and security. As a Help Desk Technician III, you will leverage your technology expertise to resolve complex IT issues, assist users with hardware and software troubleshooting, and support cybersecurity initiatives aligned with federal requirements.

This role requires at least three years of related experience and an Associate of Arts or Associate of Science degree. Certifications such as CompTIA Security+CE and PWS 9.1 are essential to demonstrate your proficiency and commitment to maintaining high-security standards. The position does not require travel and mandates U.S. citizenship due to the nature of the work involved.

At GDIT, you’ll find more than just a job; you will discover a place that invests in your future by providing AI-powered career development tools, internal mobility support, comprehensive wellness and benefits packages, including 401(k) with company match, competitive compensation ranging approximately from $25.50 to $34.50 per hour depending on experience and location, and a community passionate about innovation and mission success. With an emphasis on identity verification and security, GDIT carefully ensures that all candidates comply with advanced biometric verification processes to protect against identity fraud.

By joining GDIT as a Help Desk Technician III, you’re not only enhancing your own career trajectory but also contributing to the broader mission of protecting the nation’s security infrastructure. This career path offers continuous opportunities to grow, learn, and collaborate with dedicated professionals who share a commitment to technological innovation and public service. If you aspire to work at the intersection of IT and national security, GDIT represents an ideal environment to develop your skills and make a difference at scale.